Michael Burns Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Glen Ellyn, Illinois, United States

• Identified/qualified potential clients through various channels, which resulted in a 50% increase in qualified leads, utilized knowledge of data analytics and its applications to educate potential users of the product
• Tracked and analyzed sales performance with HubSpot CRM for data-driven decision; increased closed deals >20%
• Developed branding ideas in collaboration with marketing team to drive up 75 new leads to webinars and live events and at least three key sales meetings a… Show more
• Developed branding ideas in collaboration with marketing team to drive up 75 new leads to webinars and live events and at least three key sales meetings a week, spearheaded email campaign to potential prospects (Up to.
• Educated potential clients on company offerings and opportunities to support the clients’ mission (made up to 60 calls/emails per day)
• Collaborated and strategized with senior leadership team on messaging and action plans after comprehensive research on competitors, updated team weekly on deals in the pipeline and marketing campaigns,

Chicago, Illinois, United States

• Supported up to 15 sales representatives, managed the scheduling, timing, and accurate placement of radio spots for all reps, utilized Marketron software (averaged seven-eight new deals per day), trained new sales.
• Liaised across all department, clients, to coordinate airing of spots, and ensure clients were satisfied, all within strict and short-run deadlines, handled all communication and preparation for meetings and calls
• Responsible for quality control of up to 30… Show more
• Responsible for quality control of up to 30 radio spots a day as well as copy for AIR talent; checked for accuracy, verified compliance and regulatory specifications thru V-Creative software
• Trouble-shot any problems with processes and issues with accounts; communicated with sales managers and other stakeholders when problems arose, provided creative solutions on short notice to ensure successful execution.
• Handled all sporting event ticket requests that came through the station, communicated with appropriate sales executive to secure tickets, updated website on outdated stats, and other relevant information

Wheaton, Illinois, United States

• Maintained a 97% customer satisfaction rating, and 98% rate of accuracy in orders, upsold specials resulting in 10% average increase in check size, trained new servers, which improved their customer satisfaction scores.
• Collaborated with the kitchen staff and fellow servers to achieve smooth operations during peak hours resulting in 20% increase in table turnover and increased revenue, handled >$5k in cash every shift

St Charles, Illinois, United States

• Supported team of agents for 220-unit apartment complex; responded to 25+ leads a day from interested parties, provided tours of units, fielded questions from perspective tenants
• Assisted in the collection of rental payments, prepared leasing documents, interfaced with tenants and maintenance for the complex to handle all issues in the apartments
• Created an excel spreadsheet with up-to-date information on safety compliance requirements for each unit, lease end dates, and other… Show more
• Created an excel spreadsheet with up-to-date information on safety compliance requirements for each unit, lease end dates, and other important information for agents and owner to be current Show less

Ames, Iowa, United States

• Balanced 16 hours per week of work and a full course load as a scholarship recipient, served >1000 students per day
• Notified cooks in each area when inventory was running low, assisted whenever necessary across all areas of the dining hall, pivoted when short staffed over different areas
• Trained >100 students over four years, mentored students on balancing academics and work schedules, how to pro-actively assist with cooking staff and other dining hall employees when necessary

Marketing, Business Administration And Management, General

High School Diploma

Activities and Societies: Football