Michael Butera Email & Phone Number

United States

• Collaborated with team members to analyze data related to app deployment and apply learnings to improve efficiencies to be applied to future initiatives
• Completed Full-Stack curriculum spanning Java, HTML, JavaScript, TypeScript, and CSS modules to be utilized for client projects
• Deployed client project that built upon existing processes and formulated the basis for further work

• Managed cash register through card operations and cash handling to quickly and efficiently process customer orders and troubleshoot problems that arose
• Enthusiastically greeted and served 60 customers daily by fulfilling customer requests, leveraging conflict management, and prioritizing multiple tasks
• Oversaw visiting gasoline delivery representative and maintenance staff by leading them through the building and answering questions to ensure tasks were completed quickly and successfully

• Efficiently stocked over 250 dairy UPCs each day by ensuring frozen food shelves were organized and sufficiently available to provide a positive customer experience
• Successfully filled in for alternate jobs when other employees were absent and solved problems to maintain the flow of products
• Employed critical thinking and team-based cooperation in a time sensitive environment while breaking down large pallets to maintain operations schedule

• Serve elderly community members by offering free technology support for PC and Mac computers, printers, mobile phones, and iPads to allow users to be more independent and confident
• Adapt to user’s needs by individualizing lessons covering topics ranging from hardware to mobile applications
• Employ patience and a calm nature while troubleshooting and explaining complex technological systems and processes in an easily understandable manner