I guide global, enterprise customers on their journey to generative AI with Amazon Q, backed by a team of cloud architects, data scientists, and engineers. I leverage my expertise in generative AI, enterprise architecture, and defining business value to guide customers through their digital transformation journey, ensuring they can effectively evaluate business investments, maintain data security, and implement responsible AI practices. I help customers build internal alignment and adopt new ways of working with AI assistants to improve productivity, efficiency, and the employee experience.

Provided comprehensive technical leadership for AWS airline customers. Designed programs to improve operational efficiencies, accelerate digital transformation, and improve the passenger experience. Advised business executives on evaluation and adoption of generative AI into predictive maintenance, customer service, and airline operations.

Architected and delivered complex cloud and data & analytics solutions across education, financial services, and non-profit industries. Advised client executives on effective product strategies to improve customer experience and enable valuable insights through the customer journey. Conducted experienced hire interviewing and professional development of Pariveda employees, as well as the development Pariveda’s local market capabilities. Client Results Delivered:• Architected and delivered an 18-month implementation of a modern enterprise data platform for a $1B global education company• Developed and successfully defended the business case for a multi-year migration to AWS for same global education company • Managed the migration of a national non-profit's on-premises infrastructure to AWS, reducing operational costs by over 60%• Design and led the end-to-end implementation of a vendor alliance program for a national education assessment organization• Directed the architecture and prototyping of infrastructure provisioning software for a Fortune 100 telecom• Developed product strategies and customer journey maps for an international graduate education championCompany Results Delivered:• Consistently exceeded financial targets across client engagements• Scaled financial management, proposal, and professional development programs • Recruited, interviewed and trained new experienced hires and campus hires • Upskilled the Pariveda proposal process for large pursuits, implementing more rigorous RFP responses and oral prep • Re-engineered local market mentor matching program to improve mentor effectiveness• Sponsored internal training series on business, technical and product frameworks

• Built high performing teams of 50 or more Deloitte and client managers and staff consistently operating at the highest levels of impact and efficiency • Solved complex business and technical problems, collaborating with customer executives to drive innovation• Advised client executives and leaders on technology programs to achieve critical business results (e.g., modernization, cost savings, operational excellence)• Led campus recruiting efforts at target campus, including early identification, campus visits, and new hire interviews• Consistently exceed targets for revenue, profitability, quality, and performance• Built brand through internal professional development and regular external publicationsResults Delivered:Implemented solutions with client to improve IT business management. Enabled use of existing data to improve insight into costs and performance, resulting in identification of 29% reduction in operational costs and proposal to realize a $2.5M+ annual cost savings from self-service migration. Enabled client to drive vendor accountability through more accurate analytics. Drove sustained improvements by launching a Center of Excellence that unified processes, roles and responsibilities, and protocols across eight divisions.

Developed technical strategy and roadmap for enterprise transformation. Managed the overall delivery plan for the multi-year program. Assisted customer executives in preparing and delivering presentations to agency leadership and regulators.Re-engineered client enterprise operations processes, including incident management and executive escalation procedures, to guide service operations during program go-live. Drove adoption of the incident management process by facilitating modeling and simulation sessions with operations staff, shift leads, and technology and business executives.Supported financial-services industry CIO in analyzing impacts of Dodd-Frank legislation on business and system architecture. Refined organization’s technology vision and provided a framework to consider program trade-offs given new legislation. Advised the agency on program integration and data governance.

Developed analytics solution to reduced customer hiring cycle times by 83% and associated staff labor by 66%. Led transformation of customer financial management from 3-year to 5-year budget cycle. Developed new enterprise standard for technology project lifecycle and governance.

Optimized application performance for financial services customer. Improved operational performance of client content management system by 300% through code optimization and architectural improvements, without disruption to ongoing operations.

(Student Employment) Designed and implemented public-facing and backend web application modules in ColdFusion. Identified, documented, and managed product technical requirements.

(Student Employment) Performed systems administration for corporate web servers. Proposed and developed corporate intranet to aggregate internal administrative and reporting applications.

(Student Employment) Designed and developed commercial web-based applications in ColdFusion. Developed online educational media using Macromedia/Adobe Flash.