Michael Byers Email & Phone Number

Glasgow, Scotland, United Kingdom

Falkirk, Scotland, United Kingdom

I worked in the Innovation and Digital team improving the quality and efficiency of services across the organisation.- Work strategically with stakeholders and subject matter experts to deliver improved end-to-end services- Lead throughout the design lifecycle, applying a range of service design tools and methods- Facilitate and develop workshops and.

Ayr, Scotland

I worked in the Digital Services team as Scrum Master and senior web developer managing the council’s web and social media properties.I delivered iterative improvements to the web products.I helped shape the organisations new ways of working methods by embedding and promoting Agile and Scrum across the organisation. I was both Scrum Master and senior web.

Glasgow, United Kingdom

This is a not-for-profit organisation providing publications, networking and web development solutions to the careers and education sectors. My duties involved full website development of both front and back end. I developed and was responsible for the following websites:http://www.planitplus.nethttp://www.cpdservice.nethttp://www.ceg.org.ukPlanIT Plus is.

Greenock, Scotland

I assisted worldwide customers daily with their enquiries and problems related to Via Voice, IBM's Speech software. To do this I used PC and Apple computer systems to test the products and determine the problem with an aim to finding a solution.

Bsc, Majoring In Computing

Professional Development Award, Service Design