Help Desk Team Lead
Current
Oct 2024 - Present
AeroLeads people directory · profile
Michael C. Email & Phone Number
Professional IT Worker With Customer Service and Security Experience
at
Cypress-Fairbanks ISD
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Professional IT Worker With Customer Service and Security Experience
Location
Houston, Texas, United States
Company size
Who is Michael C.? Overview
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Quick answer
Michael C. is listed as Professional IT Worker With Customer Service and Security Experience at Cypress-Fairbanks ISD, a with 5903 employees, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Michael C..
Michael C. previously worked as Help Desk Team Lead at Cypress-Fairbanks Isd and Computer Technician IV at Cypress-Fairbanks Isd. Michael C. holds Info Assurance And Cybersecurity, Information Technology, 4.00 from Palo Alto College.
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Email format at Cypress-Fairbanks ISD
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Cypress-Fairbanks ISD
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Profile bio
About Michael C.
Professional looking for a long term IT career with growth and learning opportunities. My experience ranges from retail, to security, to IT, and more. I have a robust career background built over several companies throughout the years. This is supplemented by an AAS and supporting certifications.
Current workplace
Michael C.'s current company
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Cypress-Fairbanks Isd
8 roles
Michael C. work experience
A career timeline built from the work history available for this profile.
Computer Technician Iv
Provides technical support of hardware, software, and network at assigned campuses to include troubleshooting, repairing, and updating technology components.Assists the Technology Services department in performing hardware inventories.Provides setup and movement of hardware at assigned campuses.Transports technology assets between district facilities.Reports recommendations to reduce cost and increase productivity to the Technology Service Center Manager.Performs preventive maintenance as required to reduce downtime on technology components.Responsible for service work documentation of all assigned jobs.Responsible for communicating technology issues appropriately, and when warranted, with proper vendors.Supports designated campuses during online testing.Maintains a clean and orderly work environment.
Aug 2022 - Oct 2024
Support Technician
Responded to IT support requests from central station; created emergency procedure reference guide to increase redundancy.Lowered employee overhead by condensing workstations and creating more efficient processes.Set standard for call time average with field technicians to below five minutes. Increased efficiency of monitoring stations by reducing false alerts by thousands.
May 2018 - May 2022
Overnight Loss Prevention
Attentively patrolled perimeter and surrounding structures for signs of attempted theft or trespassing, intervening when necessary.Trained new loss prevention personnel over company policies and procedures.Increased safety by lowering liability via providing recommendations for CCTV installations as well as adding additional safety/security measures.
Sep 2017 - May 2018
Web Advisor 1
Troubleshot issues with websites, provided product guidance, and assisted new customers with product usage.Generated highest number of leads for overnight IT team by recommending support services and creating tickets for sales teamUtilized Ticket and Error system to escalate technical issues as needed.
Apr 2017 - Sep 2017
Training And Development Specialist - Assistant Manager
Opened and closed store (keyholder)Trained new hires on store layout, position duties, and company informationConducted day to day business operations
Oct 2016 - Apr 2017
Loss Prevention Associate
May 2016 - Oct 2016
Team Trainer
Jan 2013 - May 2016
Team & coworkers
Colleagues at Cypress-Fairbanks ISD
Other employees you can reach at cfisd.net. View company contacts for 5903 employees →
EO
Eric Oneacre
Colleague at Cypress-Fairbanks IsdSpring, Texas, United States
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BJ
Brittany Jozwiak
Colleague at Cypress-Fairbanks IsdCypress, Texas, United States
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MB
Michael Bilsten
Colleague at Cypress-Fairbanks IsdHouston, Texas, United States
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RH
Russell Hickerson
Colleague at Cypress-Fairbanks IsdHempstead, Texas, United States
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DT
Daniel Trujillo
Colleague at Cypress-Fairbanks IsdUnited States
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CM
Christopher Maple
Colleague at Cypress-Fairbanks IsdGreater Houston, United States
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NH
Nicholas Hightower
Colleague at Cypress-Fairbanks IsdHouston, Texas, United States
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DM
Denise Muyibi-Adams
Colleague at Cypress-Fairbanks IsdGreater Houston, United States
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MS
Marian Smith
Colleague at Cypress-Fairbanks IsdKaty, Texas, United States
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CP
Christine Potter
Colleague at Cypress-Fairbanks IsdHouston, Texas, United States
View →
Eric Oneacre
Colleague at Cypress-Fairbanks IsdSpring, Texas, United States
View →
BJ
Brittany Jozwiak
Colleague at Cypress-Fairbanks IsdCypress, Texas, United States
View →
MB
Michael Bilsten
Colleague at Cypress-Fairbanks IsdHouston, Texas, United States
View →
RH
Russell Hickerson
Colleague at Cypress-Fairbanks IsdHempstead, Texas, United States
View →
DT
Daniel Trujillo
Colleague at Cypress-Fairbanks IsdUnited States
View →
CM
Christopher Maple
Colleague at Cypress-Fairbanks IsdGreater Houston, United States
View →
NH
Nicholas Hightower
Colleague at Cypress-Fairbanks IsdHouston, Texas, United States
View →
DM
Denise Muyibi-Adams
Colleague at Cypress-Fairbanks IsdGreater Houston, United States
View →
MS
Marian Smith
Colleague at Cypress-Fairbanks IsdKaty, Texas, United States
View →
CP
Christine Potter
Colleague at Cypress-Fairbanks IsdHouston, Texas, United States
View →
1 education record
Michael C. education
FAQ
Frequently asked questions about Michael C.
Quick answers generated from the profile data available on this page.
What company does Michael C. work for?
Michael C. works for Cypress-Fairbanks ISD.
What is Michael C.'s role at Cypress-Fairbanks ISD?
Michael C. is listed as Professional IT Worker With Customer Service and Security Experience at Cypress-Fairbanks ISD.
Where is Michael C. based?
Michael C. is based in Houston, Texas, United States while working with Cypress-Fairbanks ISD.
What companies has Michael C. worked for?
Michael C. has worked for Cypress-Fairbanks Isd, Sentriforce, Typhoon Texas Waterpark, Hostgator.Com, and Old Navy.
Who are Michael C.'s colleagues at Cypress-Fairbanks ISD?
Michael C.'s colleagues at Cypress-Fairbanks ISD include Eric Oneacre, Brittany Jozwiak, Michael Bilsten, Russell Hickerson, and Daniel Trujillo.
How can I contact Michael C.?
You can use AeroLeads to view verified contact signals for Michael C. at Cypress-Fairbanks ISD, including work email, phone, and LinkedIn data when available.
What schools did Michael C. attend?
Michael C. holds Info Assurance And Cybersecurity, Information Technology, 4.00 from Palo Alto College.
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