Michael Cannone Email & Phone Number

West Chicago, Il, Us

▪️ Creates visual based dashboards utilizing Tableau to aid production team in uncovering insights to drive change as well as track business related goals.▪️ Salesforce product owner with responsibilities that include further enhancing the tools available as well as effectively communicating the benefits of using these tools.▪️ Works with marketing to develop and design content for LinkedIn (e.g., carousels, videos) and routinely analyzes performance of posts in order to maximize the effectiveness of the content.▪️ Developed and hosted an ongoing live training series for internal users on underwriting related topics.

California, United States

▪️ Created a library of internal training videos utilizing the program Articulate Storyline.▪️ Leveraged technical writing skills to develop and maintain comprehensive user guides and help guides for the underwriting, audit, and administrative workers' compensation departments.▪️ Analyzed data for projects that involved class codes, policies, submissions, loss runs, and experience mod worksheets.▪️ Worked closely with IT to test various underwriting related system fixes and enhancements.▪️ Participated in internal audits centered around the various underwriting divisions. ▪️ Monitored and managed the different levels of internal system access for users.

California, United States

▪️ Assisted marketing officer with admin related responsibilities while maintaining discretion with confidential material.▪️ Utilized underwriting system to compile and analyze data to assist in decision-making, communications, and presentations. ▪️ Planned and executed logistics for internal meetings and external marketing events.

▪️ Appointed Marketing Coordinator of branch and used marketing skills to reach out to new customers and maintain relationships with current customers.▪️ Achieved success through direct mail, phone marketing, workplace events, and one on one interactions with individuals at the branch.▪️ Mastered the selling of various bank products including accounts, credit cards, auto loans, home re-finances, home equity loans, payment protection, and savings programs.

▪️ Worked quickly and efficiently under pressure.▪️ Learned the importance of making connections with people and maintaining those connections in order to ensure loyal and satisfied customers.▪️ Delegated tasks to fellow employees to establish a store that ran at an optimum level of success while establishing a fun work culture.