• Coached students on academic writing standards• Created strong relationships with staff and faculty at UCSC & the Silicon Valley Extension campus• Created & fostered strong industry relationships within Silicon Valley• Monitored student interests and engagement patterns, as well as workplace and industry trends, with a lens for diversity, equity, & inclusion• Recommended initiatives and implement changes to improve quality & achieve learning outcomes• Used Handshake to set student appointments, approve or decline employer positions• Used Handshake to send newsletters to business students every two weeks • Utilized LinkedIn Learning to build additional leadership skills• Cold-calling on employers to attend career fairs & post-employment opportunities on Handshake• Presented workshops in-person and virtual learning on resume writing, interviewing skills, networking, & applicant tracking systems• Researched and created new career content for students • Created video content on resume writing, interviewing skills, & applicant tracking system• Created a newsletter targeting business students that showcased internships, jobs, campus & student organization events• Critiqued student resumes, cover letters, & personal statements• Utilized Artificial Intelligence in job searching, resume writing, cover letters, & applicant tracking system• Tracked the engagement of all the workshops hosted• Collected & analyzed data to create student-targeted strategies• Attended workshops focused on diversity & inclusion practices to best serve students.• Support students individually from the UCSC main campus and Silicon Valley Extension to provide career coaching, resume writing, interviewing, graduate school preparation, & career exploration• Provided students guidance on how to find experiential learning opportunities• Collected & analyzed outcomes data to ensure quality and improve student engagement• Prepared quarterly and annual reports as requested

• Coached students on academic writing standards• Taught online, hybrid, in-person, asynchronous, and synchronous courses • Developed and taught BUS CIB1YR – Contemporary Issues in Business• Developed and taught HHR 6SZ504 – Talent Management• Developed and taught BUS 6HR507 – Comparative International Human Resource Management• Developed and taught 6TR511 – International Resort Management• Developed and taught 7HR527 – MBA Transforming Personal Skills• Developed and taught 7HO514 – MBA Service Improvement & Business Performance in Hospitality • Counseled students on course progression• Counseled students on academic research and plagiarism • Counseled students on meeting academic writing standards• Conducted pre-professional planning for international students• Created and presented in-class workshops and seminars

This position never materialized due to Covid-19. One week prior to me starting I was notified the position had been eliminated and the company would be restructuring. I spent the next year looking for employment and attending doctoral courses online.

• Provided individualized career coaching to support students on career planning, career opportunities, resume/curriculum vita development, interview preparation, salary negotiation professional development, course progression, academic research, and plagiarism • Led the University’s collaborative efforts toward achieving employment and internship goals by developing and fostering relationships with on-campus and off-campus agencies• Conducted pre-professional planning for international students including career exploration, international employer relations, job placement, and internships• Taught online, hybrid, in-person asynchronous, and synchronous courses • Responsible for strategic planning and management of the International Career Development Center• Negotiated and secured student internship placements with the Disney College Program and Wharf Hotels • Created and presented in-class workshops and seminars for resume building and writing effective cover letters, and mock interviews • Developed and taught BUS 410B – Human Resource Management• Developed and taught BUS 325 – Operations Management• Developed and taught MKT 475 – Special Topics in Marketing: Sales Management• Developed and taught BUS 331 – Career Preparation• Orchestrated fiscal planning, operations, staffing, and advisor/engagements.• Effectuated relationships with industrial, governmental, and educational employers to prepare the next generation of thought leaders.• Conducted in-class workshops and seminars.• Developed curriculum and taught BUS 325 Operations Management, MKT 475 Special Topics in Marketing Sales Management, and BUS 331 Career Preparation.

• Established relationships with lenders, appraisers, home inspectors, and escrow companies.• Engaged with clients to assess needs and financial qualifications.• Guided/assisted sellers/buyers in marketing/purchases of properties offering competitive terms and pricing.• Estimated property values using comparative market analysis, and served as the intermediary between parties.• Inspected properties for necessary maintenance.• Promoted sales through advertisements, open houses, and multiple listing services.• Recommended contractors, mortgage lenders, appraisers, and attorneys.• Maintained knowledge in real estate markets and best practices.

• Orchestrated computer-based/distance learning and instructor-led/virtual learning for military/non-military organizations• Built captivating and impactful learning journeys for clients• Leveraged facilitation skills to lead high-impact, effective, and engaging learning experiences for new hires and current employees/students• Researched, analyzed, designed, developed, evaluated, and delivered effective computer-based training and distance learning products for military and non-military organizations in varying formats, including instructor-led training (ILT) and Virtual ILT • Curriculum/program creation and maintenance including content refresh work; coordination of guest speakers, virtual or augmented reality segments; instructor content scripting; and other program enhancements• Modified content as required by participant feedback or client discovery• Experienced with Learning Management Systems: Angel, Blackboard, D2L, and Canvas• Comprehension of instructional design principles, instructional development models, and adult learning theory (ADDIE)

*Developing and managing the class syllabus and ensuring that the syllabus meets department and college standards*Planning and creating lectures, in-class discussions and assignments*Grading assigned papers, quizzes and exams*Assessing grades for students based on participation, performance in class, assignments and examinations*Collaborating with colleagues on course curriculum*Advising students on how to be successful in class*Staying updated on innovations and changes within their course fieldHospitality Courses:*Developed and taught HFT 2850C Management/Dining*Developed and taught HFT 1254 Lodging Operations

• Managed $5 Million sales territory as a healthcare customer-facing account manager • Increased yearly sales by $500K, and expanded margins to 41%. Exceeding the corporate goal of 18%. • Captured additional sales from existing clients by increasing utilization of supplemental CHCS Services portfolio products• Enhanced supplemental CHCS Services Portfolio of Products by engaging with existing clients.• Ensured the timely integration of products and services by coordinating team activities. • Travelled to client sites and attended industry trade shows.• Implemented strategic techniques and measures to elevate client relations.• Negotiated/delivered Statement of Works /Change Orders based on project guidelines.• Utilized KPIs to manage and deliver on critical milestones.• Provided internal/external status reports.

• Strategic development, implementation, and continual review of innovative marketing and communication strategies to promote programs and activities within University College• Communicated through storytelling a scalable marketing vision and strategy by using data that demonstrated results• Prepared and presented presentations to higher education stakeholders using Microsoft Office Word, PowerPoint, Excel, and IBM SPSS• Principal external representative responsible for building, fostering, and maintaining networks,contacts, and building partnerships with private and public sector organizations and corporations both off-campus and on-campus• Oversight of internal and external marketing, promotional material, and all social media channels for University College (Facebook, Twitter, LinkedIn, Google+, Quick Response Codes) • Formulated and launched the Hire-A-T-Bird marketing campaign and corresponding QuickResponse (QR) Codes• Created and marketed social media presence for SUU Professional Development

• Prepared and presented presentations to stakeholders using Microsoft Office Word, PowerPoint, Excel, and IBM SPSS• Provided individualized career coaching to students on career planning, career opportunities, resume/curriculum vita development, interview preparation, salary negotiation, and professional development • Developed leadership skills through on-campus training• Provided individual resume and cover letter reviews and conducted personal mock interviews to prepare students for success• Led the University’s collaborative efforts toward achieving employment and internship goals• Managed daily operations of the Professional Development department, including staff (4) supervision; budget development and management; and policy and procedure establishment and interpretation• Negotiated with Disney and Wal-Mart to recruit students for internships• Maintained student records within the context of federal, state, and university regulations • Maintained fiduciary responsibility • Traveled to conferences regionally and nationally• Secured External funding through fundraising, grants, and employer partnerships• Responsible for Supervising and cross-training team members and student workers• Implement best practices using the National Association of Colleges and Employers guidelines• Provided Resume and Cover Letter Review and Mock Interviews for students, faculty, and staff• Maintained proper accountability and safekeeping of confidential student information• Worked closely with faculty, staff, and alums to build partnerships• Provided primary leadership to plan, coordinate, and execute multiple annual career fairs, MBA Consortium Career Fair and Graduate School Fair aligned with the Graduate School Consortium• Held forums and communicated internship opportunities with Deans, Department Heads, andFaculty as Chair of SUU Internship Committee

• Worked closely with faculty, staff, and alums to build partnerships• Provided primary leadership to plan, coordinate, and execute multiple annual career fairs, MBA Consortium Career Fair and Graduate School Fair aligned with the Graduate School Consortium• Secured External funding through fundraising, grants, and employer partnerships• Recruited 4-6 new employers to recruit students at Southern Utah University each year by cold-calling• Recruited five new graduate schools to attend the Southern Utah University graduate school fair each fall by cold-calling• Provided Resume and Cover Letter Review and Mock Interviews for students, faculty, and staff• Maintained proper accountability and safekeeping of confidential student information• Worked closely with faculty, staff, and alums to foster better relationships• Provided primary leadership to plan, coordinate, and execute multiple annual career fairs, MBA Consortium Career Fair and Graduate School Fair aligned with the Graduate School Consortium• Recruited 4-6 new employers to recruit students at Southern Utah University each year• Recruited five new graduate schools to attend the Southern Utah University graduate school fair each fall• Created and presented in-class workshops and seminars• Developed and conducted workshops for students, including Internet Job Search, Federal andGovernment Job Search, Internship Orientation, SUU Hire A T-Bird and Optimal Resume• Coordinated campus recruitment throughout the calendar year• Held forums and communicated internship opportunities with Deans, Department Heads, andFaculty as Chair of SUU Internship Committee• Generated reports by collecting and analyzing data from a multitude of resources• Provided support to alum activities• Facilitated student contests and prizes • Developed and implemented a Professional Social Networking course• Proficient at Ellucian’s Banner ERP system and Nimble Customer Relations Management Software (CRM)