Michael Cauthon Email & Phone Number

Lawrence, KS, US

Lawrence, Kansas, United States

• Monitor the network of server sensors, assessing problems, ticketing, and alerting staff when issues arise.
• Assisting full-time staff with the production workflow, recording and rerunning jobs when necessary.
• Weekly completing a sweep of the faculty ensuring devices are in working order, noting any damages, and alerting facility staff.
• Occasionally assisting staff and students locked out of accounts, through password reset whilst performing identity verification.

Lawrence, Kansas, United States

Overland Park, Kansas, United States

• Designed and implemented a ServiceNow tool to automatically identify and escalate login-related data validation issues, improving incident resolution efficiency and enhancing user support processes.
• Deployment of Enterprise Office Network with Cisco Meraki: Edge, Core, Access, and WiFi 6 Implementation.
• Configured and launched scalable virtual machine instances within Microsoft Azure, ensuring secure and reliable cloud infrastructure for development purposes.
• Delivered a comprehensive presentation to Netsmart's executive board communicating project objectives and key lessons learned throughout time at Netsmart

Overland Park, Kansas, United States

• Revamped warehouse organization, implementing effective labeling and inventory management systems.
• Expedited work order fulfillment, guaranteeing prompt delivery of goods to meet customer demands.
• Facilitated smooth production processes by accurately pulling and passing orders to the production team, while ensuring top-notch product quality and packaging for shipping.

Lawrence, Kansas, United States

• Implemented product refresh strategy, replacing outdated items to enhance sales floor appeal.
• Collaborated seamlessly with team members and managers, offering proactive assistance to streamline operations.
• Ensured immaculate presentation of designated areas, while delivering customer support during peak sales periods.

Mission, Kansas, United States

• Successfully led team through peak sales rushes, ensuring restocking efforts were completed in a timely manner
• Proactively addressed and resolved any problematic situations between guests and team members
• Mentored and trained fellow leaders in order to maximize team performance
• Conducted interviews and hired new team members, ensuring the best candidates were selected for the job

Kansas City, Missouri, United States

• Demonstrated technical proficiency in Python, Ruby, Javascript, and Django, with expertise in web-based development and data flow
• Worked collaboratively with mentors to improve client data flow by designing and implementing innovative programs
• Applied problem-solving skills and coding knowledge to develop user-friendly applications and efficiently resolve complex data issues