Michael C. Baker Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

• Years of experience working with companies sales efforts, reorganizing staff infrastructure, resource staff recruiting, hiring and mentoring.• Launched the US sales effort for several companies through direct lead generation, qualifying marketing leads and building a sales funnel of approximately 50 accounts. Also managed their largest US customer resulting in 750k of additional services. My focus also included understanding the core capabilities of RPA and AI ranging from intelligent document processing, natural language processing and machine learning.• Implemented industry-wide sales strategy including target market identification, messaging, positioning, account profiling, lead generation, client presentations and proposal creation. • Assisted in vendor management strategies including vendor identification and evaluation, contract negotiations and deployment strategies & implementation.

Greater Boston Area

➢ Built a multi million dollar business from scratch.➢ Led and trained a staff of 35 employees and 5-6 direct reports (Accounts, Sales, Customer Service, Project Managers).➢ Developed and monitored multi million dollar budgets.➢ Managed all of the major sales accounts which included closing, new business, and existing business.➢ Successfully developed, managed and implemented the IT infrastructure deployments.➢ Managed cabling, wiring access installs, upgrades, network infrastructure projects.➢ Negotiated multi-million dollar master service agreement contracts. ➢ Placed IT contractors. Recruited and interviewed IT professionals.➢ Managed and participated in all aspects of IT Staffing group. ➢ Oversaw and led multiple and simultaneous full project life cycle implementations utilizing customized methodologies aligned with PMI standards to create efficiencies that enhanced performance of client and internal systems.➢ Led multiple and simultaneous client relationships, including the company’s top 5 clients, utilizing customized methodologies in response to customer inquiries relating to products, services and efficiencies.➢ Worked directly with existing and new customers to deliver presentations, manage projects and escalations of issues and upsell accounts.➢ Recognized for client relationships, customer service, communication, & improving client functionality by strategically identifying additional products that enhanced their capabilities & automated and improved business processes.

Boston, Ma

➢ Led and trained a team of 10-12 Account Sales Representatives.➢ Retained, developed, and grew the business to $20,000,000 in technology consultant billing.➢ Responsible for and oversaw the prescreening, interviewing, technical testing, background checks, and reference checking process for all technology consultants. ➢ Interviewed, recruited, and hired all account sales representatives.➢ Oversaw and negotiated client contracts and profit margins.➢ Managed budgets, sales quotas, and pipeline.