- Manage the product function and ensure organizational clarity and focus for product managers, designers, and engineers on the problem areas that are most impactful to the company vision.- Continually improving the product development process, from ideation to fully marketed GA feature,including tooling, communication cadence, product requirements, and go-to-market launch activities.- SAFe agile trained and implemented key components to speed software and value delivery for the organization.- Executive sponsor for flagship insurance carrier customer. Brought to market a new customer service use case, feature set, and buyer persona in design partnership.- Building a network of insurance industry partners via APIs and cross-org communications to optimize efficiency and reduce costs in the insurance industry.- Research and leverage the latest cloud technologies to improve the value of the offering, inclusive of AWS, Google Cloud, Twilio, generative AI, and complementary insurtech solutions.- Ensure product roadmap meets customer and market demands resulting in 500%+ revenue growth and SaaS industry-leading customer retention rates.

- Own the product function for new data, analytics, and storage products on the IBM Cloud, with a focus on the Cloudant NoSQL document database.- Drive product roadmap for Cloudant as a leading data layer for modern web, mobile, serverless, offline first, and IoT workloads.- Leverage both commercial and open source channels to ensure optimal go-to-market for the developer community deploying on bare metal, virtual machines, and Kubernetes environments. - Ensure offering meets ISO, SOC2, HIPAA, PCI, and GDPR compliance and stringent security requirements for SMB and Enterprise customers.- Improved gross margin and month-to-month revenue growth by 5X and transformed go-to-market to a majority self-service digital channel.

Cloudant was acquired by IBM in 2014. Build, manage, and deliver services to enable customer adoption of Cloudant's distributed database as a service (DBaaS):* Professional Services* Quick Start Services* Technical Account Management* Data Migration Services (SQL to Cloudant, OnPrem NoSQL to Cloudant, etc.)* Training & Educational Services

Owned Product Feedback, Discovery, and Roadmap with US-based customers on top of customer success roleScoping and Selling ServicesProfessional Services ConsultingEducational Services and TrainingCustom Solution EngineeringCustomer Success and Technical Account ManagementSolution Architecture for APM On-Premise, APM SAAS, and Big Data Analytics Products

Professional ServicesTechnical Account ManagementTechnical SupportTrainingSolution Architecture - SAAS & On-Premise

Part of multiple M&A activities as Precise was acquired by VERITAS and subsequently by Symantec.

Also includes time during acquisition by VERITAS