Mike Byrd
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Mike Byrd Email & Phone Number

Director, Americas Services Deal Desk at ServiceNow
Location: Colleyville, Texas, United States 12 work roles 1 school
2 work emails found @servicenow.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email m****@servicenow.com
LinkedIn Profile matched
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Current company
Role
Director, Americas Services Deal Desk
Location
Colleyville, Texas, United States
Company size

Who is Mike Byrd? Overview

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Quick answer

Mike Byrd is listed as Director, Americas Services Deal Desk at ServiceNow, a with 32886 employees, based in Colleyville, Texas, United States. AeroLeads shows a work email signal at servicenow.com and a matched LinkedIn profile for Mike Byrd.

Mike Byrd previously worked as Director, Americas Customer Delivery at Servicenow and Delivery Manager - MSP at Servicenow. Mike Byrd holds Ba, Strategic Management from University Of North Texas.

Company email context

Email format at ServiceNow

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{first}.{last}@servicenow.com
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AeroLeads found 2 current-domain work email signals for Mike Byrd. Compare company email patterns before reaching out.

Profile bio

About Mike Byrd

19+ years of leading large regionally and globally dispersed teams of 50-350 employees. 12+ years of progressive experience in managing multi-tower contracts with annual revenue ranging from $12M to $100M. Consistently drive revenue and margin improvements while improving customer satisfaction.Outsourcing Management ~ P&L Management ~ Contract Management ~ Global IT Operations

Listed skills include Outsourcing, Data Center, It Service Management, It Outsourcing, and 34 others.

Current workplace

Mike Byrd's current company

Company context helps verify the profile and gives searchers a useful next step.

ServiceNow
Servicenow
Director, Americas Services Deal Desk
Colleyville, TX, US
Website
Employees
32886
AeroLeads page
12 roles · 40 years

Mike Byrd work experience

A career timeline built from the work history available for this profile.

Director, Americas Services Deal Desk

Colleyville, Tx, Us

Director, Americas Services Deal Desk

Santa Clara, Ca, Us

Director, Americas Customer Delivery

Santa Clara, Ca, Us

Sep 2016 - Mar 2018

Delivery Manager - Msp

Santa Clara, Ca, Us

• Provide day-to-day management and oversight for a team of 14 employees responsible for delivery of services to a variety of Managed Service Providers• Assignment of resources to engagements based on skillset• Identification of continuous service improvement areas to drive consistency in customer experience and satisfaction

Jan 2016 - Aug 2016

Program Management Director, West Region

Fort Mill, Sc, Us

• Responsible for a portfolio of accounts generating $50M in annual revenue • Provide leadership to 158 associates with 5 direct reports.• Identify and drive revenue growth opportunities and cost reductions across the base of accounts

Apr 2015 - Jan 2016

Program Executive, Senior Manager

Fort Mill, Sc, Us

Assumed leadership of a delivery team of about 100 associates providing Network Operations, Hardware Replacement, Telecommunications, and staff Augmentation services. Key responsibilities include revenue and margin growth, delivery excellence, and continuous service improvement. Serve as a single point of contact for all delivery topics.

Oct 2012 - Mar 2015

Enterprise Services

Houston, Texas, Us

Provide leadership for a global delivery team providing full ITO outsourcing including, Global Service Desk, Depot, Work Place, Data Center, Network, Mainframe, and Middleware services. Key responsibilities include revenue and margin growth, delivery coordination, service excellence, and customer satisfaction. Delivery team consists of leveraged globally dispersed team and dedicated on-site resources recently transitioned from Con-way. Act as a single point of contact for all delivery topics interacting regularly with the CIO council, application Vice Presidents and Senior Directors in addition to the infrastructure leadership team.

Nov 2001 - Oct 2012

It Manager

Espoo, Southern Finland, Fi

1994 - 2001 ~7 yrs

Field Support

Ups

Atlanta, Ga, Us

1987 - 1994 ~7 yrs
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 32886 employees →

1 education record

Mike Byrd education

  • University Of North Texas
    University Of North Texas
    Strategic Management
FAQ

Frequently asked questions about Mike Byrd

Quick answers generated from the profile data available on this page.

What company does Mike Byrd work for?

Mike Byrd works for ServiceNow.

What is Mike Byrd's role at ServiceNow?

Mike Byrd is listed as Director, Americas Services Deal Desk at ServiceNow.

What is Mike Byrd's email address?

AeroLeads has found 2 work email signals at @servicenow.com for Mike Byrd at ServiceNow.

Where is Mike Byrd based?

Mike Byrd is based in Colleyville, Texas, United States while working with ServiceNow.

What companies has Mike Byrd worked for?

Mike Byrd has worked for Servicenow, Compucom, Hp Enterprise Services, Nokia, and Ups.

Who are Mike Byrd's colleagues at ServiceNow?

Mike Byrd's colleagues at ServiceNow include Susan Howard, Chiranjeevi K, Clayton Young ☁️, Brad Tilton, and Ritesh Taunk.

How can I contact Mike Byrd?

You can use AeroLeads to view verified contact signals for Mike Byrd at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Mike Byrd attend?

Mike Byrd holds Ba, Strategic Management from University Of North Texas.

What skills is Mike Byrd known for?

Mike Byrd is listed with skills including Outsourcing, Data Center, It Service Management, It Outsourcing, Managed Services, Service Delivery, It Management, and Outsourcing Management.

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