Michael Charles Email and Phone Number
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Michael offers and abundance of experience and knowledge leading Comms, Media, and High Tech companies into the future-of-work. He is an experienced Management Consultant in CMT and is currently a Senior Value Advisor at Salesforce supporting their High Tech Enterprise Customers. Michael has worked and led several large-scale salesforce implementations across several clouds (Sales, Service, CPQ, Marketing, etc.). He is also a Salesforce Certified Admin.Michael is extremely passionate working with clients and helping their organizations accelerate growth and positively impact their customers and communities.
Salesforce
View- Website:
- salesforce.com
- Employees:
- 83776
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SalesforceAustin, Tx, Us
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Senior Advisor - Business Value ServicesSalesforce Aug 2021 - PresentSan Francisco, California, UsPartner with Sales to develop business cases and financial models for Salesforce’s largest customers to help them understand the value of the platform and create a roadmap for their digital transformation
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Senior Consulting AnalystAccenture Dec 2020 - Aug 2021Dublin 2, IeSalesforce Marketing Cloud, Sales Cloud, Service Cloud Implementations (Multiple Clients)- Conducted requirements gathering and current state analysis to prioritize IT and Sales backlog- Planned and hosted design thinking workshop for key stakeholders to brainstorm solutions to key pain points in the system- Created groomed user stories and business process flows to share with leadership and Sales Ops for future Salesforce and system enhancements based on current state analysis and workshop outputs -
Consulting AnalystAccenture Jul 2019 - Dec 2020Dublin 2, IeSalesforce CPQ (Steelbrick) Implementation- Conducted requirements gathering and current state analysis to prioritize IT and Sales backlog- Planned and hosted design thinking workshop for CPQ key stakeholders to brainstorm solutions to key pain points in the system- Created groomed user stories and business process flows to share with leadership and Sales Ops for future Salesforce and system enhancements based on current state analysis and workshop outputs
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Revenue Operations ManagerExplain Everything Inc Sep 2017 - May 2019New York, Ny, UsSalesforce Sales Cloud Migration and Implementation Project- Designed and managed Salesforce migration and implementation strategy for entire organization- Integrated third-party software data used throughout departments into centralized Salesforce database to increase organization security and efficiency - Worked with engineering and development team to write and implement automatic data flows from Explain Everything application into central database -
Retail Sales ConsultantAt&T Aug 2017 - Feb 2018Dallas, Tx, Us• Build integrated solutions for customers and businesses in a wide array of fields and business sectors• Exceed sales objectives for a wide portfolio of innovative products• Consult with customers to identify their personal needs and build relationships -
Small Business Solutions - InternAt&T May 2017 - Aug 2017Dallas, Tx, Us• Created/Implemented programs and trainings to support Small Business Sellers across the country• Initiated a Sales Advisory Council to serve as a voice for the field• Organized Mid-Year Learning Event for SVP of Small Business to communicate with national sales force
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Cricket Communications Team InternCricket Wireless May 2016 - Aug 2016Atlanta, Georgia, Us• Created/delivered content for nation-wide promotions and offers to over 800 members of leadership and executives• Managed and maintained internal social media tool (i.e. creating posts and monitoring traffic/activity)• Built numerous web-based trainings for company employees
Michael Charles Skills
Michael Charles Education Details
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Texas Christian University - M.J. Neeley School Of BusinessBusiness Information Systems
Frequently Asked Questions about Michael Charles
What company does Michael Charles work for?
Michael Charles works for Salesforce
What is Michael Charles's role at the current company?
Michael Charles's current role is Business Value & Strategic Selling Consultant at Salesforce.
What is Michael Charles's email address?
Michael Charles's email address is mc****@****ail.com
What is Michael Charles's direct phone number?
Michael Charles's direct phone number is +121425*****
What schools did Michael Charles attend?
Michael Charles attended Texas Christian University - M.j. Neeley School Of Business.
What skills is Michael Charles known for?
Michael Charles has skills like Tutoring, Research, Microsoft Office, Social Media, Powerpoint, Public Speaking, Microsoft Excel, Customer Service, Microsoft Word, Marketing.
Who are Michael Charles's colleagues?
Michael Charles's colleagues are Krishna Bhusal, Julian Phan, Ayush Jha, Raghav Suri, Roxanne Dunaway, Takayoshi W., Carlos Gonzalez.
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