Michael Green Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, OK

Major Responsibilities:I managed daily warehouse operations, leading a team of over 50 employees to ensure efficient delivery, inventory management, and equipment handling. I initiated recruitment efforts, developed marketing strategies, and implemented system improvements to boost operational performance and cost-effectiveness. I drove improvements in key.

Oklahoma, United States

Major Responsibilities:I spearheaded customer-focused process enhancements by working closely with cross-functional teams to document, evaluate, and refine workflows. I directed large-scale transformation projects, ranging from department-specific initiatives to enterprise-wide implementations, to boost employee and customer satisfaction while cutting.

Oklahoma City, Oklahoma, United States

Major Responsibilities:I managed multiple high-impact projects across various business units, consistently achieving results that aligned with organizational goals and stakeholder expectations. I conducted competitor analysis and benchmarking to map industry best practices, identifying opportunities for improvement and maintaining a competitive edge. I.

Oklahoma City, Oklahoma, United States

Supervised a team of 30+ Quality Agents, monitoring 2,500–3,500 escalation calls per month to ensure adherence to quality standards and prompt issue resolution. Technical Support Manager, Sprint/Nextel· Managed, coached, and developed a core team of up to 25 Agents, delivering high-quality tech support to customers and fostering continuous skill.

Major Responsiblities-Manage all day to day operations of multiple branches, creating and implementing customer solicitation programs driving increases in customer account, loans, and overall revenue for the branches. Recruiting and Training of new employees. Responsible for recruiting outside sales business to increase production of the branch, met and/or.

Managed a team of 20-25 Agents in high-volume Collections Department. Responsible for negotiations and approval of settlements as well as long-term payment plans. Agent coaching, development and continued education. Proficient in FDCPA Rules and Regulations and individual state variation laws; including Bankruptcy and disputed accounts from consumers..

Staff, train, develop and drive overall sales success. Product ordering, invoicing, advertise, audit and manage stores overall budget monthly. Managed multiple stores, while recruiting for new Management. MAJOR ACCOMPLISHMENTS:Opened multiple locations across Oklahoma and KansasAssisted buyers in marketing and product purchase6 time Top Sales Award.