Michael Chang Email & Phone Number

Calgary, Alberta, Canada

Recruited into acting Project Officer role play an integral part in staffing various positions in the Western Region for the Canada Revenue Agency. Developed relationships and stood as a point of contact for hiring managers, human resources, candidates, and various other stakeholders to ensure staffing processes ran smoothly and efficiently. Advice was given when needed in regards to staffing practices and policies while maintaining integrity and professionalism. Handled approximately 7-10 staffing processes at a time.

Calgary, Alberta, Canada

Assist Managers and Team Leaders with daily operations including timesheet reconciliation, payroll, and various other HR functions such as on boarding and off boarding. Maintaining a schedule for my manager and taking notes during meetings, screening calls, and daily office functions. In February 2019, I was tasked with overseeing and completing an office move for approximately 100 employees. My tasks included procuring supplies, office equipment, and moving boxes while maintaining constant communication with various stakeholders such as managers and directors as well as other departments such as IT, security, and building operations.

Calgary, Canada Area

Assist Investigators in the execution of their duties as outlined by the Income Tax Act and the Criminal Code of Canada.

Ability to pass an enhanced security clearance and health disclosure. Successful in firearms training, risk assessment, basic understanding of criminal code, understanding of the righteous use of force model, and ability to obtain an ATC. This position requires the use of efficiency, accuracy and attention to detail, as well as a heightened sense of awareness in often risky and unpredictable settings. Also, this position requires the operation of a company vehicle over 5000kgs in different settings, from downtown streets to rural highways as well as lifting parcels over 100lbs repeatedly. Maintaining personal safety and the safety of my partner is the most important aspect and utilization of safety protocols and procedures is paramount to the execution of my duties. Maintaining a professional and positive image of GardaWorld is the key to giving clients a personal and positive experience.

Goro + Gun

Responsible for providing guests with consistently excellent food and beverage service, maintaining an extensive knowledge of menu items and making recommendations on food and sake/wine/beer pairings on demand. Communicated constantly and efficiently with other restaurant staff such as managers, cooks, and other servers/bartenders. Adhered to AGLC regulations on liquor service and helped maintain safety of patrons and staff by maintaining AGLC ProTect certification. Maintained overall liquor and non-alcoholic stock and keep an accurate inventory of all goods. This position requires a strong ability to multitask while maintaining accuracy, efficiency, and attention to detail as the smallest mistake could lower a guest's overall experience. This position also required me to become Acting General Manager during the General Manager's absence as well as participate in the hiring process of potential employees. On multiple occasions, this position also demands quick thinking and the ability to communicate with guests from different ethnic backgrounds, religions, or lifestyles that may have dietary restrictions associated with those unique qualities and accommodating those restrictions whenever possible. In October 2015 and April 2017, myself and the assistant general manager were charged with creating a new list of cocktails for the restaurant. This included sourcing new ingredients, taste testing new liquors and creating a comprehensive, exciting, and unique cocktail experience that also payed homage to Japanese culture for customers in this busy downtown restaurant. Cocktails were crafted based on their relative simplicity, customer satisfaction projections, as well as the ability to compliment the food.

Calgary, Canada Area

Process Trade Compliance Verifications for Canada Border Services Agency (CBSA), which include reviewing documents for errors, utilizing the Customs Act, the WCO Harmonized System and various other policy devices. Training at CBSA includes:- Introduction to Accounting for Non-Accountants (2 days)- Introduction to Tariff Classification (2 weeks)- Steel Classification course (1 day)

Calgary, Ab

Assisted the Owner/General Manager and other managers of Ikemen Ramen Bar in the Kensington neighbourhood of Calgary in developing a comprehensive, engaging, and unique sake-based cocktail schedule for 2015. Was able to craft a majority of cocktails with extremely short notice that would compliment the dishes served in the restaurant, while being relatively simple and delicious. Provided input on various cocktail components such as syrups, as well as suggesting changes made to the cocktails using past experiences and expertise. This position also included naming and finalizing of the cocktail list to be presented to customers.

Rocky View County

Responsible for cleaning and repairing of playgrounds according to safety policies, created and maintained aesthetically pleasing school grounds for students, staff, and other members of various communities to enjoy. Communicated with other team members for an efficient work environment, including senior team members as well as administrators and municipal officials. This job required intense organizational skills, self-managment, patience, and the ability to surpass expectations while on the job.

Airdrie, Alberta

Responsible for providing outstanding customer service to Walmart customers in the Automotive and Photo Lab departments, ensuring work orders were processed efficiently and accurately. Communicated with various members of management to ensure that Walmart customers were given the utmost care during their shopping trip. Handled cash payments as well as other accounting and filing for both departments, which included service records and receipts.

Chestermere, Ab

Upon winning the first-ever held student elections for the newly formed Student Parliament at Chestermere High School, the task of the Prime Minister was to create and foster a better relationship within the school community between students and the school as a whole. Promoted social issues throughout the school year to raise awareness on these issues that affected the student population, organized and hosted various student activities such as pep rallies, grad meetings, etc. Met with members of school and school district administration to have a student voice to provide input on various initiatives such as the Rocky View School's Three Year Plan, the Chestermere High School Four Year Education plan, and DISCERN - A Rocky View School's student committee. Was a representative of the school while attending various community and district meetings. Raised revenue for the student parliament by bottle recycling.

Assisted the MLA in campaigning throughout the community and raising awareness on issues that were relevant. Advised the MLA on policy. Was a representative of the MLA and the Party around the community during event such as the All-Candidates forum, the Chestermere Water Festival, and other media events. Campaigned throughout the riding which included both rural and suburban neighbourhoods. Participated in weekly meeting to advise the MLA on new matters in the media as well as strategically planning the direction of the campaign with other team members. Reached out to the youth voter demographic in the community to raise awareness on issues relevant to them.