Seasoned MSP executive with experience in growing and developing scalable recurring revenue businesses. Mike has developed processes for growing the MSP business organically versus the more common acquisition strategies you see in the space today. In five years as President, Mike developed a portfolio of recurring revenue based lines of business via the IT Goat Managed Services portfolio that includes their Help Desk as a Service, Network Operations as a Service, and vCIO as a Service offerings. IT Goat was designed as a platform of consumable services that businesses can grow and thrive off of. IT Goat allows company’s to focus less on IT, and more on their business. * built a recurring revenue sales engine that produced organic growth of 50+% YoY for five straight years * developed sales team that sold services in to over 20 cities across America * created a sales process that accelerated the prospect decision making process * developed a SEO, PPC, and Website referral lead capture machine * implemented Hubspot CRM leveraging real time demo booking links, inbound pricing request forms, and website tracking services to gain leads * implemented a repeatable and scalable clint onboarding project that reduced time to onboard to less than three weeks from quote to agreement go-live * reduced client ticketing by 20% with premium IT services that improved employee IT experience * developed Help Desk (HDS-as-a-Service) solution offering appealing to mid-market and small enterprises * created NOC-as-a-Service offering that bundled in hardware as a service offerings * developed premier SOC as a Service solution offering including MDR, EDR, and Cloud Security solutions defined around O365 and G-Suite Platforms * furthermore developed an operations team that oversaw finance, procurement, HR, and Talent Recruiting