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As the President of IT GOAT, I lead a team of IT professionals who provide customized support solutions that maximize client IT budgets and enhance end user experience. We offer a range of services, from remote support and hosted servers to cyber security consulting and business continuity planning. With over ten years working within enterprise to small business accounts, I have the analytical skills and business acumen to understand the needs and challenges of our clients and deliver solutions that add value and efficiency to their operations. I am passionate about creating competitive advantages for our clients by simplifying their IT operations, reducing IT costs, and optimizing IT performance. I am proud to be the President of IT Goat who maintains a 96.5% customer satisfaction rate, a 98% client retention rate, and multiple awards for going above and beyond in IT Managed Services and Cybersecurity.
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PresidentIt GoatTexas, United States -
PresidentIt Goat Jun 2018 - PresentDallas, Texas, UsSeasoned MSP executive with experience in growing and developing scalable recurring revenue businesses. Mike has developed processes for growing the MSP business organically versus the more common acquisition strategies you see in the space today. In five years as President, Mike developed a portfolio of recurring revenue based lines of business via the IT Goat Managed Services portfolio that includes their Help Desk as a Service, Network Operations as a Service, and vCIO as a Service offerings. IT Goat was designed as a platform of consumable services that businesses can grow and thrive off of. IT Goat allows company’s to focus less on IT, and more on their business. * built a recurring revenue sales engine that produced organic growth of 50+% YoY for five straight years * developed sales team that sold services in to over 20 cities across America * created a sales process that accelerated the prospect decision making process * developed a SEO, PPC, and Website referral lead capture machine * implemented Hubspot CRM leveraging real time demo booking links, inbound pricing request forms, and website tracking services to gain leads * implemented a repeatable and scalable clint onboarding project that reduced time to onboard to less than three weeks from quote to agreement go-live * reduced client ticketing by 20% with premium IT services that improved employee IT experience * developed Help Desk (HDS-as-a-Service) solution offering appealing to mid-market and small enterprises * created NOC-as-a-Service offering that bundled in hardware as a service offerings * developed premier SOC as a Service solution offering including MDR, EDR, and Cloud Security solutions defined around O365 and G-Suite Platforms * furthermore developed an operations team that oversaw finance, procurement, HR, and Talent Recruiting
Mike Murphy Education Details
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Mount St. Joseph UniversityEconomics
Frequently Asked Questions about Mike Murphy
What company does Mike Murphy work for?
Mike Murphy works for It Goat
What is Mike Murphy's role at the current company?
Mike Murphy's current role is President.
What is Mike Murphy's email address?
Mike Murphy's email address is mm****@****ies.com
What is Mike Murphy's direct phone number?
Mike Murphy's direct phone number is +150264*****
What schools did Mike Murphy attend?
Mike Murphy attended Mount St. Joseph University.
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