Michael C. Hawk Email & Phone Number

Glendale, Az, Us

Phoenix, Arizona Area

Glendale, Az

• Development, programming and support for the Acxiom Web Crawler application.• Provided support after elimination of SEO Development group.

Glendale, Arizona

• Brought in as the Rapid Application Developer at the launch of Marketleap operations. Worked directly with the president of the company to build the corporate technical infrastructure and develop software applications. • Conducted extensive business analyses and end-user requirements assessments. • Designed and implemented automated multi-functional client/user interface solutions; examples include creating standard/ad hoc reports, obtaining data extracts, importing data and search engine optimization.• Worked closely with end-users, clients, stakeholders, developers and production teams; assessed needs and presented robust, reliable technical solutions which met goals and positively impacted the big business picture.• Interpreted business and user needs and requirements and translated into systems requirements; formulated and defined requirements and played active role in design, testing, implementation and training phases.• Saved $70K per year by serving as MS SQL server and database administrator. Created all tables, scripts, stored procedures, users, indexes and queries; performed backups and designed architecture of system. Established and maintained email/web servers, performed hardware upgrades and tape backups as needed.• Designed, implemented and deployed a multi-threaded desktop web crawler/spider to emulate major search engines and provide basic page analyses. This project supported initial revenue foundation and future growth.• Developed an application that enabled automation of critical new client data input. This system reduced user errors by 90%, eliminated $75K+ in annual labor costs and enabled us to more than double our client base.• Created stand-alone CAPTCHA code module that prevented the abuse of free tools available.• Introduced new revenue stream which resulted in increased revenue with zero cost. Developed dynamic, user-configurable self-service account creation and reporting tool to tap into small business market.

Phoenix, Arizona

• Performed multiple technical engineering duties in support of the design, installation, troubleshooting, repair and modification of campus-wide and regional Internet and Intranet data communications systems and networks.• Consolidated each hospital’s intranet into the corporate data center and served as the intranet administrator; improved the consistency and quality of intra-company communication.• Developed a custom document tracking and collaboration system utilizing document scanning and NNTP server; this application created for senior management enabled a secure web interface for an intranet discussion board.• Created online system to interface with MARC 21 card catalog system to import new and existing medical library records. Architected and implemented custom system status and network activity applications to prepare for Y2K.

Phoenix, Arizona Area

• Provided technical support for all surgical departments, developed user interfaces for hardware/software applications.• Served as technical coordinator and ordered all hardware and peripherals for the establishment of Mercy Integrated Health’s new offices.• Designed and developed system for workflow and time/motion studies to define inefficiencies in business process. Outcome led to reorganization or introduction of new policy and procedures that led to $1M cost savings during the 2-year project duration.

Phoenix, Arizona Area

• Coordinated all technical installation projects such as perioperative documentation, scheduling system, charging system, inventory management system and report modules. Trained end-users how to optimize new systems.• Planned, designed and implemented the data mining, legacy system interface and integration for multiple surgical units including general, pediatric, neuro, cardiovascular, outpatient and labor and delivery.

Phoenix, Arizona Area

• Created perpetual inventory system that supported 5 surgical departments. Inventoried and cataloged all supplies with scanning system, created patient charge records and generated automated requisition forms to maintain adequate supply levels.• Managed each surgeon’s preferential pick list, automated these lists and added them to the inventory system.• Prepared surgical field. Handed instruments to surgeons and held retractors and other necessary equipment. • Coordinated and communicated with medical techs, anesthesiologists, nurses and physicians.

Certficate Of Completion, Hospital Central Service

Activities and Societies: Phi Theta Kappa and President's List Honors

Certificate Of Completion, Health Services Management

Activities and Societies: Phi Theta Kappa and President’s List Honors

Certification Of Completion, Surgical Technology

Activities and Societies: Phi Theta Kappa and President’s List Honors

Bs/Ba Information Technology, Business / Information Technology

In progress