Michael Chiazor Email & Phone Number

Ormskirk, Gb

Greater Bristol Area, United Kingdom

• Assist in the planning and execution of sustainable energy projects, focusing on optimizing operations to support EDF’s sustainability goals cutting across MEH Team.• Monitor project timelines, track progress, and ensure the timely achievement of milestones.• Facilitate communication between internal teams and external contractors, ensuring smooth project execution.• Develop detailed reports and presentations for senior management on project performance and risks.

Liverpool, England, United Kingdom

Ensured the safety, security, and smooth operation of matchday events at Goodison Park, providing exceptional service to fans, staff, and players.Facilitated crowd management, access control, and emergency response, adhering to all safety protocols and club regulations.Oversaw activities at Finch Farm, Everton's academy and youth training facility, ensuring a secure and supportive environment for children, families, and staff.Assisted in the coordination of academy events, maintaining high standards of professionalism and safeguarding procedures.Delivered excellent customer service, addressing inquiries and resolving issues to enhance visitor experience.

Ormskirk, England, United Kingdom

As a Crew Member at McDonald's, I contribute to the smooth operation of the restaurant by fulfilling a variety of roles in FOH,MOH and BOH, including cashiering, food preparation, inventory restocking and customer service. Working as part of a fast-paced team, I ensure thatcustomers receive high-quality service and that orders are prepared accurately and efficiently. Additionally, I uphold McDonald'sstandards of cleanliness and food safety, helping to create a welcoming environment for guests.

Southport, England, United Kingdom

As a Team Member at KFC Eastbank St, Southport PR8 1DT, United Kingdom, I played a key role in ensuring the restaurant operates smoothly by performing a range of tasks in the Front of House (FOH), Middle of House (MOH), and Back of House (BOH). My responsibilities include handling customer orders, preparing food, and maintaining a clean and welcoming environment for guests. Working in a fast-paced setting, I am committed to providing high-quality service and ensuring that orders are prepared and delivered accurately and efficiently. Additionally, I adhere to KFC’s rigorous standards for food safety and cleanliness.

Ormskirk, England, United Kingdom

As a Study & Exam Support Assistant at Edge Hill University, played a crucial role in facilitating a conducive academic environment and ensuring the success of students with special needs through dedicated support services. Key duties include & Key Achievements:• Curriculum Vitae

Ormskirk, England, United Kingdom

As a Project Research Assistant at SME Productivity & Innovation Centre, Edge Hill University, played a pivotal role in advancing research initiatives aimed at empowering small and medium-sized enterprises (SMEs) and fostering innovation. Working collaboratively with a dynamic multidisciplinary team, contributed to various stages of research projects, from conception to implementation.Key Achievements:• Curriculum Vitae

Ormskirk & Skelmersdale, England, United Kingdom

As a Student Casual Ad Hoc Support Staff at Edge Hill University in Ormskirk, UK, provided invaluable assistance across various departments, ensuring smooth operations and excellent service delivery. My responsibilities included undertaking diverse tasks such as administrative support, event coordination, and customer service. I consistently demonstrated adaptability and a proactive approach to problem-solving, efficiently addressing challenges and contributing to the overall efficiency of the university's functions. Through my commitment and reliability, I played a key role in fostering a positive work environment.Expectations:-Ambassador for the University-Adhere to policies and procedures-Good Time Management-Professionalism and smart

Port Harcourt, Rivers, Nigeria

As an International Logistics Specialist at Schlumberger Nigeria (SLB), Orchestrated seamless cross-border material movements, managed customs documentation, and optimized supply chain processes. Achieved a 15% reduction in transportation costs through cost-effective strategies, SAP and other Supply Chain Management applications while also Strengthening operational efficiency by improving lead times and inventory accuracy.• Co-ordinated Shipment planning to meet enlisted delivery dates (RDD) from operations and identify opportunities.• Launched more than 10 Green-Light daily and prepared pre-alert files for courier, export/import shipments and influenced relationships with Customs Officer & other government bodies relating to shipment activities.• Promoted international movement of assets, products, and materials upon request of the P&SC Team, Internal Purchasing, material Specialist while optimizing equipment utilization, select the most cost-effective routings/carrier.• Prepared Form-M and Insurance documents, Purchase Order, SON certificates, Combined Certificate of Value & Origin (CCVO) and Pre-Arrival Assessment Reports (PAAR) for shipments to be exported or imported.• Directed & tracked shipments to enable items delivered timely, and making use of the right Harmonized System Code• Accelerated and stimulated SAP 1 & 2 implementation projects for SLB Nigeria with a total 31 days Implementation.• Won 5 major deals through SAP Monitoring and enhanced SAP system efficiency by through SQL tuning and root cause analysis and training supports for other Team members/employees.• Revamped payments process via VIM, TMS, OTM & FLM for vendors, agents, and liaising with Accenture and Finance and maintained close working relationship with business lines/segment.Key duties include & Key Achievements:• In my Curriculum Vitae

101 Abeokuta Express Way, Akowonjo, Lagos.

As a Relationship Officer/Customer Service professional at UBA Bank Nigeria, excelled in managing and expanding client relationships by Pioneering outstanding service and addressing inquiries. Achieving and surpassing set targets played a key role in bolstering customer satisfaction. Proactive approach in recommending and facilitating banking solutions contributed to the overall success of the branch. Commitment to excellence and efficient problem-solving skills positively impacted the bank's reputation.Key duties include & Key Achievements:• Curriculum Vitae

Ikeja, Lagos, Nigeria

As a TeleSales/Customer Service professional at Jumia Nigeria, I excelled in driving sales and enhancing customer satisfaction. Communicated with customers, increasing sales conversion rates and fostering strong customer loyalty. Surpassed sales targets through strategic upselling, showcasing commitment to Spearheading exceptional service and resolving customer concerns.Key duties include & Key Achievements:• Curriculum Vitae

Dubai, United Arab Emirates

Technical troubleshooting, Hardware and software installation and maintenance, Network and connectivity support, Server administration and user management, System updates and security measures, documentation and knowledge sharing, User training and support.• Provided technical support and assistance to end-users in a corporate IT environment, resolving hardware and software issues promptly.• Diagnosed and troubleshoot network connectivity problems, addressing issues related to LAN/WAN, wireless networks, and VPN connections.• Collaborated with IT team in setting up and maintenance of servers, including user account management, data backups, and security measures.

Benin-City, Edo, Nigeria

As a Graduate Trainee at Precious Palm Royal Hotel in Benin City, guided inventory and procurement processes. Maintained accurate stock records, executed timely replenishment orders, and collaborated with suppliers for cost-effective procurement. Implemented streamlined inventory tracking systems, reducing order processing time by 15%, contributing to the overall efficiency of the hotel's procurement and warehouse functions.Key duties include & Key Achievements:• Curriculum Vitae

Benin-City, Edo, Nigeria

As a Desktop Publisher at B-World Computer Group in Benin City, demonstrated proficiency in creating visually compelling and well-designed materials for various projects. My responsibilities included designing and formatting documents, brochures, and promotional materials to meet client specifications. I consistently ensured the delivery of high-quality, error-free materials within tight deadlines. Additionally, I collaborated effectively with cross-functional teams to understand project requirements and contribute to the overall success of diverse design initiatives. My attention to detail, creative flair, and commitment to maintaining brand consistency resulted in the successful production of visually engaging materials that met or exceeded client expectations, contributing to the overall success of B-World Computer Group's projects.Skills Highlight:-Proficiency in desktop publishing software-Layout design and graphic integration-Brand adherence and style consistency-Proofreading and editing-Prepress and print production-Organization and file management-Attention to detail and accuracy

Msc, Msc Sustainable Leadership And Management

Activities and Societies: President: “International Students Society [ISS] EHSU Member: “SustainNETDissertation: “SMEs Survival Strategies”

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, Second Class Upper

Activities and Societies: Class Representative Business Administration Department 2014 - 2018.Dissertation: “Whistle blowing Practices.