Michael Chitwood, Mtel, Cpcnp, Nse3, Voip, Tdm, Sd-Wan Email & Phone Number

Aurora, CO, US

Overhauled and rebuilt 2 vintage cars: Red Lamborghini Countach 5000 QV appraised at $1.5 million USD; Yellow Lamborghini Miura appraised at $2.5 million USD. Performed engine work on 1971 Ford Pantera appraised at $199,000 USD.Overhauled and rebuilt two Porsche 917-10 flat 12-cylinder, magnesium and Kevlar, air cooled race engines. Both will be installed.

- Installation of complex data communications networks at customer sites.- Requires knowledge of static IP addresses, DHCP; circuits DSL, T-1, Sonet, 4G, single mode fiber optic; Cisco Meraki and Fortigate SD-WAN and firewalls; switches from Aruba, HP, Cisco Meraki; Access Points for Cisco Meraki, Fortinet; 4G hardware Skyus Feeney, Cradlepoint, Forti.

HD - Sales Associate and Project manger 2015 to 2018 - Configuration, turnup, and testing of managed services.- Received technical support inquiries from customers via phone and email. - Troubleshoots issues to identify appropriate resolution for multiple products.- Verified network outages and escalated.- Administered customer account information.

Level 3 – 2010 to 2011 Telecom Engineer and Hands-On IT Project Manager using due diligence and governance identified overstated future revenue streams, $3 billion in missing hardware, and overstated depreciation schedules from the acquisition of 5 bankrupt companies.- Previous bankrupt companies overstated future revenue streams by including non-existent.

Boet – 2001 to 2004 Telecom Engineer and IT project manager for commercial bank and managed day-to-day call center operations and upgrades of 21 remote phone systems. - Negotiated client billing dispute; which stopped a lawsuit from going to court.- Designed, implemented, and upgraded a frame relay network to MPLS, increased throughput by 200%.- Discovered.

Aurora, Colorado, US

- hardware installer who installed or de-installed PBXs, switches, other hardware in Centurylink, AT&T, and/or Verizon central offices. - Built databases of cards, power supplies, transmission equipment for resale to 3rd parties in an Agile environment.

Qwest– 2009 to 2010 Engineer and IT systems project manager who worked with back office and provisioning systems to support introduction of new products metropolitan optical Ethernet (MOE).- Negotiated vendor dispute; prevented the cessation of a project.- Shadowed SMEs as they performed their job; captured NOC process steps; documented process flows.

Ciber – 2005 to 2006 Engineer and project manager that managed limited project resource allocations on a very short time frame.- Performed software and hardware security functional testing, by wrote test plans for multiple voting machines from different vendors. Provided examples on testing for specific conditions, which identified weaknesses in security..

Lisle, Illinois, US

DeVry, a college with diminishing enrollment, I was the sole instructional designer and professor thattaught college level classes on LANs, WANs, Sonet, fiber optic transmission systems, cellular, wireless (GPS, cellular, PCS, Loran-C, TDMA, FDMA, CDMA, GSM, 802.11g, 802.11h, 802.11i, 802.16) data communications (RS232, X.25, frame relay, SNA, ATM.

Tokyo, JP

Qwest, our largest customer, decided to stop purchasing hardware, which would have bankrupted NEC. Project manager who conducted two pilot programs, which restored both technical and social confidence in NEC’s products.- Negotiated vendor contract.- Designed DLC hardware solution reusing existing cabinets resulted in saving 6 weeks construction time and.

Overland Park, KS, US

TCI, our largest customer designed, priced network upgrades on 41 citywide CATV systems, upgrading them from 270 MHz to either 750 MHz or 860 MHz citywide systems.- Negotiated vendor contracts that saved $38,000 by volume purchasing of hardware.- Managed staff of 4 engineers; provided coaching, employee development.- Managed subcontractor remote staff of.

Monroe, LA, US

• Designed and priced frame relay, switched Ethernet, and ATM networks, for clients with 30 to 6,000 locations; and priced associated CSU/DSU, bridges, routers.
• Discovered the customer’s present physical and logical network configurations.
• Determined existing network protocols and applications to qualify connectivity need.
• Recommended types of services that integrated into the customer’s existing network.
• Developed network architecture for the user that balances the existing requirements with future requirements and provides a cost-effective solution.
• Provided user’s perception that their existing applications are causing the need for increased throughput in order to grow rapidly.

• Designed and priced frame relay, switched Ethernet, SONET, ATM networks and equipment.
• Presented to customer the benefits of product and design.
• Developed and successfully inter-networked a Cascade 9000 to a Cascade 8000 through a Public NNI.
• Designed frame relay migration for an existing SNA network, reused almost 100% of the existing equipment, saved $125,000.
• Designed & implemented frame relay migration for an existing X.25 network, increased throughput by 200%.
• Provided coaching, training, and managing of salespersonnel.

US

• Improved switched Ethernet network workstation access from 50% to approaching 100%.
• Assigned IP addresses for routers, nodes, and Domain Name Server (DNS).
• Designed, built, and installed 10/100 Base-T LAN comprised of 258 buildings, 8,000 nodes, and 11 offsite locations ahead of schedule and under budget.
• Accomplished 99% uptime availability for 10/100 Base-T LAN.

Cranberry Township, PA, US

• Publicly recognized in company newspaper 3 times for contributions to improve customer satisfaction, profitability, and quality.
• Co-managed a $70 million dollar project for procurement and installation of 12 PBXs and over 70 miles of fiber optic cable. Project completed ahead of schedule and under budget.
• Managed processes for both switch and inter-switch translations.
• Developed and directed backbone cable installation plan, reduced installation time from 9 months to 2 weeks, saved $250,000 per annum.
• Reduced telecommunications proposal approval & funding process from 2.2 years to 66 days.
• Managed construction of office building ahead of schedule and under budget.

Post Ms, Telecommunications

Ms, Telecommunications

Bs, Accounting