Michael Chou Email & Phone Number

Burlingame, Ca, Us

Santa Monica, Ca, Us

BuildOps is the all-in-one cloud-based field service management software built for the modern commercial contractor. From field service to project management, and everything in between.

San Francisco, California, Us

Acquired by ServiceTitan on Apr 2024

San Francisco, California, Us

Head of Product and Growth Teams @ Convex, a secure platform designed specifically for the commercial services industry and leverages a powerful combination of geographic data and easy-to-use software, enabling organizations to transform into efficient, winning teams.Sales / Revenue + Property + Geospatial data technology all in a single package.Series B funded, 100+ employees, Y Combinator W19, and funded by Emergence Capital, Fifth Wall, and GGV Capital.

San Francisco, California, Us

I lead Product for Okta's suite of Privileged Access Management products and Federal Products.Our upcoming Privileged Access product enables a Zero Trust Security Model for controlling access to mission critical computing resources for privileged accounts. The first product in this suite is our Advanced Server Access Product: https://www.okta.com/products/advanced-server-access/Our goal for our Federal Product is to become to the #1 choice for cloud identity and access management at U.S. Federal agencies

San Francisco, California, Us

Parsable helps the world’s largest companies get jobs done right every time by replacing paper with an accelerated Industry 4.0 mobile collaboration and workflow platform. We’ve built a mobile-first product already in use at global Fortune 500 companies across a variety of industries such as industrial manufacturing, aerospace/defense manufacturing, energy, CPG manufacturing, medical device manufacturing, pharmaceutical manufacturing, and more.Series C funded startup funded from top Silicon Valley VC funds -- Lightspeed Venture Partners, First Round Capital, Andreessen Horowitz, Kleiner Perkins, Google Venture, B37 Ventures, and Future Fund. We have also raised strategic funding from corporations like Airbus, Schlumberger, Saudi Aramco, and others.

San Francisco, California, Us

VP & Head of Product (3/2017 - 2/2018)Sr. Director of Product Management (Mobile) (12/2015 - 3/2017)Head of Product for Salesforce Field Service Lightning, the fastest growing product in Salesforce history that is built to be mobile-first, intelligent, and IoT connected.

San Francisco, California, Us

Sr. Director (6/2015 - 3/2017)Director (3/2013 - 6/2015)I lead a team of talented team of Product Managers responsible for "Customer Experience" products for Service Cloud. Service Cloud is the 2nd largest business unit within Salesforce and the fastest growing business unit at scale.Collectively, my team leads 7 development scrum teams that deliver end-user facing Service Cloud products. Our teams have a sharp focus on beautiful UI, delightful user experiences, and easy to setup products. We endeavor to dramatically improve how everybody finds answers to their customer support issues.Products our teams are responsible for:- Service Cloud Mobile SDK (Knowledge, Cases, Chat, & SOS)- Community Templates for Self-Service (Knowledge, Cases, Chatter Questions)- Embedded Service for websites (Knowledge, Cases, Chat, & SOS)- Mobile Field Service Products- Chatter Answers for Communities- Ideas- Customer Portals- Web-to-case + Deflectionhttp://www.salesforce.com/service-cloud/- 2014 Technology All-Star Award Nominee- Service Cloud Team All-Star Award (March '14) - Responsive Self-Service Team

Dublin, California, Us

I am responsible for Mobile Product Management and Strategy at Saba, an enterprise software company headquartered in Redwood Shores, CA.Saba specializes in Learning, Collaboration, Performance Management, and Social Networking software delivered as Software-as-a-Service. I lead a talented team in building our awesome mobile products that span all of Saba's services.Latest Product Release - Mobile Learning for iOS http://www.saba.com/blogs/2013/02/27/mobile-learning-is-here/

SAY Media is a modern global media company formed as the result of VideoEgg acquiring Six Apart. SAY Media helps advertisers engage today’s social consumer through rich content experiences while helping creators monetize their work and grow their audiences. The company connects paid and earned media to deliver brand messages to an online audience of 400 million across display and mobile.At Say Media, I was responsible for mobile products. This included significantly building up our mobile advertising business and building out mobile applications to support our growing media business.

San Jose, Ca, Us

Brought Adobe AIR for Android to market. AIR is a cross-platform runtime environment for building rich Internet applications using Adobe Flash, Adobe Flex, HTML, or Ajax.Full Time (May 2009 - December 2010)MBA Internship (May 2008 - December 2008)

San Diego, Ca, Us

- Represented Modem Design team to perform due-dilligence on digital broadcast television partnerships- Design of “Next Generation Digital Transmitter”, first single-chip UMTS transmitter at Qualcomm- Developed and delivered world’s first “High Speed Uplink Packet Access” HSUPA design. Took full ownership for digital design

Santa Clara, Ca, Us

Designed new features and implemented digital design to improve hard disk drive performance and robustness

Arlington, Va, Us

Researched and developed algorithms for wireless sensors used for target tracking and surveillance

Mba, Technology, Product Development, Marketing, And Strategy

M.S., Electrical Engineering

B.S., Electrical Engineering