As a business development professional with 3+ years of experience in e-commerce and business intelligence, I help companies grow by using data analytics to inform decision-making and enhance operational efficiency. My technical Skills & Tools include:• 𝗗𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗤𝘂𝗲𝗿𝘆𝗶𝗻𝗴: I’m proficient in 𝗦𝗤𝗟, using it to write complex queries for data retrieval and analysis. For example, I analysed sales and marketing data to uncover performance trends that guided strategic discussions for a retail project.• 𝗗𝗮𝘁𝗮 𝗩𝗶𝘀𝘂𝗮𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀: As a 𝗧𝗮𝗯𝗹𝗲𝗮𝘂 Certified Data Analyst, I have experience building interactive dashboards to visualise key metrics. I’m also skilled in 𝗚𝗼𝗼𝗴𝗹𝗲 𝗟𝗼𝗼𝗸𝗲𝗿, having created BI dashboards at FairPrice Online to support strategic decisions.• 𝗗𝗮𝘁𝗮 𝗠𝗮𝗻𝗶𝗽𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀: I’m comfortable using 𝗘𝘅𝗰𝗲𝗹 and 𝗚𝗼𝗼𝗴𝗹𝗲 𝗦𝗵𝗲𝗲𝘁𝘀, with experience in statistical techniques. I’ve applied methods like Chi-squared tests to analyse churn factors for a telco customer retention project.In my previous roles, I have successfully:• Built interactive BI dashboards in Google Looker at FairPrice Online to track performance for 800+ suppliers and report on business operations with cross-functional teams.• Led sales development strategies using Nielsen market research data, resulting in $300K+ revenue growth.• Implemented custom dashboards and automated workflows for a sales team in HubSpot CRM, improving team productivity with 30% less time spent on reporting.Outside of work, I am passionate about Generative AI Art (DALL-E 3 is my current favourite model!) and Photography, with my travel photography being featured in the Ngee Ann Photographic Exhibition in 2024.I am excited about opportunities where I can combine my business background and data analysis skills to drive business objectives through actionable data insights, especially in roles where I can work closely with stakeholders to fuel strategic growth.Feel free to reach out to me at michaelchua.2016@gmail.com or connect with me here on LinkedIn!