Michael Clamp Email & Phone Number

Ontario, Canada

Synchronize e-learning content with audio filesCreate various e-learning applications and troubleshooting guidesRecord and edit voiceover scripts for e-learning materialsDevelop instructional interactions and simulations within Articulate StorylineDesign detailed courses from functional specifications

Waterloo, Ontario

Restructured warehouse to accomodate addition of 3000 SKUs.As company sales increased expanded warehouse from 7000sq ft to 12000sq ft.Designed and oversaw the development of new racking and location creation during expansion.Implemented and trained teammates on 5S methodology.Researched and hired contractors for all maintenance projects such as snow.

Waterloo, On

• 6 years of SAP experience and its processes
• Subject Matter Expert who was given the task of rolling out all new processes to the team after rigorous testing and analyzing of the changes
• Created on the job training for staff members for subjects such as Lean Management, 5S and Data Entry in SAP
• Recommended and assigned courses to all crew members after one on one meetings to suit individual needs and goals
• Created and implemented a schedule for job rotation promoting cross training on 2 shifts of up to 20 employees per crew
• Researched warehouse receiving, shipping and manifesting tasks and assisted in writing new, more efficient procedures saving upwards of 20 personnel hours per week

Kitchener, On

• 3 years of experience with Microsoft POS
• Received and processed orders via telephone, fax, email, walk in and web based customers
• Received and inspected orders from suppliers and inputted them into company database
• Filled orders and shipped using Canada Post and UPS software.
• Follow instruction provided by a supervisor on duty.
• Instructed less experienced personnel in the absence of a supervisor.

Waterloo, On

• Received product for our working warehouse daily.
• Inspected the shipped goods before entering them into the store database and releasing them onto the sales floor.
• Provided customer service and project knowledge when traveling on the sales floor.
• Co-ordinate the delivery of damaged and returned products to vendors daily.
• Member of the Joint Health and Safety Committee
• W.H.M.I.S. certified for warehouse sales environment

Elearning Development Certificate, Adult And Continuing Education And Teaching

Micro-Electronics Apprenticeship - 630A

Education record