Michael Mcmillan Email & Phone Number

Knoxville, TN, US

Sacramento, California, US

UBI is a full service Life, Health, and Retirement Insurance brokerage the builds plans for people that protects themself and their family today and tomorrow. Our goal is simple. We want to educate you on how to not stress about you or your families financial future through educating you on how to use the best financial tools available to you on the.

Knoxville, TN, US

Michael McMillan is a seasoned entrepreneur with over 20 years of experience in owning and operating call centers and software companies. His deep understanding of business operations, coupled with his expertise in generative AI application implementation, has allowed him to revolutionize customer engagement across industries worldwide.Michael's innovative.

Knoxville, TN, US

Founded on the principle of driving innovation in customer engagement and workplace collaboration, BizSprints stands at the forefront as a Managed Service Provider (MSP) in the dynamic realms of customer experience and collaborative work management. Our expertise spans across an array of cutting-edge solutions including Contact Center as a Service (CCaaS).

Raleigh, North Carolina, US

Provide Contact Center, BPO, Customer Experience, Sales, and various other relevant industry insights and advice to the Board of Directors, Officers, and Company Leadership to assist with the success and growth of the organization.

ProximoCX is a Customer Experience support firm that harnesses call center data to provide clients with superior data and insights while making a sustainable impact on employees and their families.

Chief Revenue Officer of a Data Aggregation and realtime Visualization Information Technology Firm. Had complete responsibility for all revenue teams including Sales, Customer Success, and Partner Management. Reporting to the CEO and Chairman of the Board was responsible for all forecasting, pricing strategy, and Team Development. - Lead the pivot of the.

San Diego, California, US

I directed the strategic development of a $6m mobile software-as-a-service (SaaS) organization servicing end-users in 27 countries. I managed the executive team and led to the creation of all operational processes outside of the software development team. I represented the company at strategic negotiations and launch events.Key Accomplishments:✯.

Bloomington, Minnesota, US

Provide sales, marketing, and other customer experience business guidance and strategy to senior leadership after my operational departure from the company.

Bloomington, Minnesota, US

I led a $110m BPO organization, maintaining a multimillion-dollar pipeline and quota. I launched three new business units (increasing EBITDA by more than 8%) and created a rebranding strategy that positioned the company in new markets, resulting in five new significant logos ($500m+ in contractual revenue).

Bloomington, Minnesota, US

Position Requirements:- Build & Maintain a pipeline of multi-year deals that exceed $5 million of annual revenue- Engage and present to VP and C level executives- Leverage Industry Existing Relationships - Pipeline Creation and Management – CRM Reporting - Complex Deal Management/Leadership - Represent the company in National and Regional Industry Events.

Chicago, Illinois, US

I led the sales and marketing team to achieve $11.5m of new annual reoccurring revenue within 48 months from acquisition.

Progressed through a series of roles from front-line call center agent to head of sales and marketing, expanding service area from Chicago Metro to nationwide which resulted in increased operational profitability by 17%.