Michael Cone Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

- Develop and implement strategic business development plans to achieve company goals.- Identify and target potential clients and business opportunities in the market.- Conduct market research to understand industry trends, competitive landscape, and customer needs.Build and nurture strong relationships with new and existing clients.Create and deliver compelling presentations and proposals to prospective clients.Negotiate contracts and agreements to secure business deals.- Collaborate with the marketing and product teams to align strategies and enhance offerings.- Monitor and report on business development metrics and performance.

Colorado Springs, Colorado, United States

Staff Accountant● Enter client data into QuickBooks accounting software● Utilize Item List transactions for cost accounting● Process payroll, tax deposits, account reconciliations and 1099’s with vendor tracking● Oversee the review, posting, attachments, and paying of bills/Accounts Payable and all receipts

Colorado Springs, Colorado, United States

President Exo Auto Works ● Created policy and procedures for daily activities Colorado Springs, CO ● Coordinating and managing vendor agreements to get the best possible pricing on cost of goods sold ● Managing a team to provide excellent customer service and quality of work to maintain excellent customer relationships ● Tending to back of office tasks such as bookkeeping, payroll, human resource functions and more Technician ● Diagnose customer vehicle issues ● Troubleshoot electrical issues between control modules ● Detail documentation of issues found and parts needed for repairs ● Recommend maintenance items due to mileage or age of vehicle ● Follow wiring diagrams to install Intoxalock equipment

Colorado Springs, Colorado Area

Colorado Springs, Colorado Area

• Assisting the front-end Builder with daily supervision and execution of the construction schedules to deliver homes on schedule through adherence to even-flow production• Conducting Demonstration and Verification walkthroughs with Customers prior to closing• Delivering all homes with Zero Defects at time of closing• Coordinating and managing Trade Partners to deliver high quality homes while meeting budgets• Conducting daily inspections of every home to ensure the work is completed to Oakwood’s specifications and the jobsite is ready for the next Trade Partner• Coordinating with the Community Teams and Support Center to maintain accurate records• Coordinating with Customer Care Associates to ensure home owner issues are quickly resolved• Calling and walking required inspections and creating and managing multiple punch lists• Maintaining a clean jobsite for Trade Partners, Customers, and municipalities• Cross training with other Associates to learn new skills needed for advancement• Taking responsibility for the jobsite when other managers are absent• Customer Satisfaction: closing survey results of 92%+• Schedule adherence: average of 4 delay days or less & Inspection Consistency Index of 80%+• Budget management: average variance of $100 or less & meet controllable indirect budget• Home completion: deliver 100% complete homes at closing

6120 Tutt Blvd, Colorado Springs, Co 80922

Providing services in buying, renting and selling homes.

Colorado Springs, Colorado

iOS Senior Technical Support • Handle consultations and transfers from Technical Support Advisors• Direct calls and written escalations from Apple Field Engineers• Making outbound calls to follow up on written escalations and maintaining all commitments made to customers• Provide input for Advisor training developmentMac+ Technical Support • Assist customers in troubleshooting different Mac (OS) products • Research, investigate and provide high quality responses to technical inquiries• Forward articles to assist customers that are out of warranty so that they can resolve their issues • Mentor peers in order to assist them in achieving desired metrics• Achieved top 5% of role for 2 quarters in a row and have only been on the floor for 2 quartersiOS Technical Support • Troubleshoot all technical inquiries regarding (iOS) devices such as iPhone, iPad and iPod • Support customers using iTunes and iCloud• Maintained an on-going expert knowledge of diverse technologies• Create appointments for customers to visit the store for repairs• Introduce and sell AppleCare + to qualified customers

Colorado Springs, Colorado Area

Maintenance Technician Responsible for monitoring and maintaining office supply and equipment inventory Maintained a multi occupant facility of 400+ for the completion of all maintenance service requests as assigned Accountable for keeping records of current and former employees while assisting in activating/deactivating employee accesses Handle vendor negotiations and managementAdmissions Inspire prospective students to continue their educational goals through understanding their needs and interests Achieved conversion rate of potential students 68% Attained student start rate of 92% Provided strong and consistent communication and organizational skills, as well as a customer-focused, and fully developed critical thinking process Enhance cross functional partnerships among all departments to help support student success

Colorado Springs, Colorado Area

 Exceed collection goal 12% during first 30 days of employment Investigate customer’s accounts and documents methodically Complied with all State and Federal Regulations Maintained Positive Customer Relations and Established Positive Outcomes for Both Parties Provided strong and consistent communication and organizational skills, as well as a customer-focused, and fully developed critical thinking process

Colorado Springs, Colorado Area

 Managed the accurate and timely processing of payroll for 20 employees Managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions Processed quarterly sales tax returns Increased weekly sales by 40% Maintained consistent communication and organizational skills, as well as a customer-focused, and fully developed critical thinking process

Dallas/Fort Worth Area

 Troubleshoot all technical inquiries regarding network coverage, device information and data services Increase the customer experience by providing information on new products, rate plans, and services through up selling opportunities Provided support for Colorado Springs location to transition into Tech Support site Provided strong and consistent communication and organizational skills, as well as a customer-focused, and fully developed critical thinking process

Associate Of Science (A.S.), Accounting And Finance, 3.92

Activities and Societies: The National Society of Collegiate Scholars

Cisco Ccna, 4.0