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Michaël Coquart Email & Phone Number

Dir. Transf. Digitale Mobilité PDV et Expérience client - Direction de la Relation client PDV at Groupement Les Mousquetaires
Location: Antony, Île-de-France, France 12 work roles 2 schools
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Role
Dir. Transf. Digitale Mobilité PDV et Expérience client - Direction de la Relation client PDV
Location
Antony, Île-de-France, France
Company size

Who is Michaël Coquart? Overview

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Quick answer

Michaël Coquart is listed as Dir. Transf. Digitale Mobilité PDV et Expérience client - Direction de la Relation client PDV at Groupement Les Mousquetaires, a company with 58169 employees, based in Antony, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Michaël Coquart.

Michaël Coquart previously worked as Responsable Produit et Expérience client / utilisateur - Direction de la Relation client PDV at Groupement Les Mousquetaires and Chargé de mission Support / Expérience client auprès de la Direction de la Relation client PDV at Groupement Les Mousquetaires. Michaël Coquart holds Executive Master'S Degree, Corporate Strategy And Management Of A Business Unit from Hec Paris.

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Groupement Les Mousquetaires

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Profile bio

About Michaël Coquart

Who I am: Passionate about Digital, Customer Experience and Innovation. What I do: I design positive customer and user experiences and transform businesses to make them more agile and successful.How I work: I create tailor-made solutions with a value and customer-centric approach. I introduce breakthroughs that are practical and simple, and that respond to the challenges faced by organizations and their various stakeholders.What I'm looking for:- Make the most of my experience and expertise in the fields of digital, customer experience and marketing. - I'd like to make a long-term commitment to a small or medium-sized business (ideally based in the Paris region but possible relocation).- I'm open to occasional / regular travel in France and abroad (working languages: English, Spanish and French) In the meantime, I'm open to consulting and interim management assignments in the above-mentioned fields.

Listed skills include E Commerce, Marketing, Crm, Business Process, and 19 others.

Current workplace

Michaël Coquart's current company

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Groupement Les Mousquetaires
Groupement Les Mousquetaires
Dir. Transf. Digitale Mobilité PDV et Expérience client - Direction de la Relation client PDV
Antony, FR
Employees
58169
AeroLeads page
12 roles · 30 years

Michaël Coquart work experience

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Responsable Produit Et Expérience Client / Utilisateur - Direction De La Relation Client Pdv

Current

Châtillon, Île-de-France, France

Jan 2024 - Present

Chargé De Mission Support / Expérience Client Auprès De La Direction De La Relation Client Pdv

Châtillon, Île-de-France, France

STIME (Groupe Les mousquetaires) – 800 personnes, +4000 Points de Vente (PDV) en gestion

Aug 2023 - Dec 2023

Audit And Consulting In Customer Experience And Digital Transformation

Current

Paris Et Périphérie

Mar 2023 - Present

Deputy Director Of Digital Transformation

France

OPCO (450 people, 500M€ in management, 13k members/clients, 1M beneficiaries/year)

2021 - 2023 ~2 yrs

Head Of Mission "Customer Relationship" For The General Management Of The Group

France

Regional media (2k employees, +250k subscribers and +200k requests/year).

2019 - 2020 ~1 yr

Cmo & Cpo - Cofounder

Dribbly (Wimazing)

Région De Paris, France

1st instant messaging app dedicated to sports fans based on an ecosystem, fan-centric approach. Bets among friends, gaming, in-app purchases, game actions and sharing of emotions in real time into the discussions.

2017 - 2019 ~2 yrs

Business Unit Director

Casablanca - Morocco

Outsourcing of back office activities for the European leader in personal services (25k employees).3 areas of activity:- Customer service / support (technical / business)- C/S - WEB Developments- Accounting

2013 - 2017 ~4 yrs

Cmo & Ctpo - Cofounder

D8

Mexico DF - Mexico

First B2B2C e-commerce platform in SaaS mode with exclusive geolocalised commercial offers in ROPO / Web-to-Store mode.- First innovation prize awarded in 2009 by the Mexican government among 5,000 participants.- +200 partner brands- +130k registered users.

2008 - 2013 ~5 yrs

Senior Crm Marketing Consultant

Région De Paris, France

Advising and auditing Marketing Departments on issues of customer retention, knowledge, service, relationship, satisfaction or studying opportunities to set up tools like CRM or SFA

2005 - 2008 ~3 yrs

Sales Representative Banking And Insurance

Région De Paris, France

Sale of a Private Equity and ad-hoc digital solutions.

2003 - 2004 ~1 yr

Lead Dev And It / Digital Project Manager

Région De Paris, France

Gestion de projets techniques et management d’équipes (Banque - Assurance - Industrie)Clients: Alstom – PFA Assurances – BNP – BIC – B.d.F – LCL

1996 - 2003 ~7 yrs
Team & coworkers

Colleagues at Groupement Les Mousquetaires

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2 education records

Michaël Coquart education

Executive Master'S Degree, Corporate Strategy And Management Of A Business Unit

Strategy - Leadership - Entrepreneurship - Finance - Marketing / Com' / Sales - Supply chain - HR - Innovation

Master'S Degree, Marketing, Communication And Sales, Diplômé

FAQ

Frequently asked questions about Michaël Coquart

Quick answers generated from the profile data available on this page.

What company does Michaël Coquart work for?

Michaël Coquart works for Groupement Les Mousquetaires.

What is Michaël Coquart's role at Groupement Les Mousquetaires?

Michaël Coquart is listed as Dir. Transf. Digitale Mobilité PDV et Expérience client - Direction de la Relation client PDV at Groupement Les Mousquetaires.

Where is Michaël Coquart based?

Michaël Coquart is based in Antony, Île-de-France, France while working with Groupement Les Mousquetaires.

What companies has Michaël Coquart worked for?

Michaël Coquart has worked for Groupement Les Mousquetaires, Clientz, Opco Santé, Groupe Centre France, and Dribbly (Wimazing).

Who are Michaël Coquart's colleagues at Groupement Les Mousquetaires?

Michaël Coquart's colleagues at Groupement Les Mousquetaires include Alexandra Martinot, Julie Hérault, Samena Vasram, Stéphanie H., and Frata El Idrissi Ayoub.

How can I contact Michaël Coquart?

You can use AeroLeads to view verified contact signals for Michaël Coquart at Groupement Les Mousquetaires, including work email, phone, and LinkedIn data when available.

What schools did Michaël Coquart attend?

Michaël Coquart holds Executive Master'S Degree, Corporate Strategy And Management Of A Business Unit from Hec Paris.

What skills is Michaël Coquart known for?

Michaël Coquart is listed with skills including E Commerce, Marketing, Crm, Business Process, Business Strategy, Management, User Experience, and Customer Experience.

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