Michael Barry Email & Phone Number

Wiesbaden, Germany

▪ Expertly handled multiple network issues between 5 th Signal Command and 5 Battalions enabling faster troubleshootingand decreased downtime for all COCOMS.▪ Directly responsible for the supervision, health, welfare, discipline, training, physical fitness, development, safety andmorale of 52 Soldiers▪ Managed the execution of over 120 OFL exercise injects for the NETOPS allowing the battalions to refine and focus theiroperational skills for all tasks.▪ Trained and mentored Soldiers to exceptionally manage 150 Authorized Service Interruptions (ASI) in support of twoCOCOMS and one Army Service Component.▪ Responsible for having the best Basic Leaders Course (BLC) Program in Europe, ensuring the brigades Soldiers were fullyprepared to attend and execute.▪ Managed the tracking and reporting of over 550 CCIRs and SIRs witch gave the Brigade commander situational awarenessat all times.▪ Coordinated with higher elements and six subordinate units to process over 144 operational orders; exhibited the ability tomanage the tasking operations with minimal support.▪ Accountable for over $25,000 of Army property and the implementation of a 100% life cycle replacement plan for allequipment to reach a consensus with current and future mission objectives.▪ Serve as the Company Unit Prevention Leader and Master fitness Trainer.

Doral, Florida

▪ Maintained 100% operational rate of all critical mission communications between SOUTHCOM and 42 U.S Embassies and Security Cooperation offices.▪ Improved standards of DRSN operational read book and briefed JOC on daily on issues dealing with COCOMs Red Switch Capability.▪ Maintained Joint Chief of Staffs Automated Network (JSCAN) and Worldwide Secure voice Conference (WWSSVC) activities, exercises and real world missions.▪ Served as the Information Technology Team Chief and Red Switch Operator in charge of secure and non-telephone communication telephone support for Defense Red Switch Network (DRSN), and Secure Terminal Equipment (STE) andtactical satellite radio equipment to the Joint Operations Intelligence center (JOIC) and the United States Southern Command (USSOUTHCOM).▪ Managed the successful distribution and accountability of over 1200 pieces of automations equipment to 6 different companies valued at over $1,500,000.▪ Consistently praised for communicating effectively with both technical and nontechnical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.▪ Partnered with Tier II and Tier III help desk peers to resolve complex problems that required escalation.Provided detailed descriptions of issues in trouble ticket system and followed up diligently to ensure swift resolutions.▪ MOS and CompTIA A+ certified professional with four years of help desk experience providing software,hardware, client/server and networking technical support

Mannheim Area, Germany

▪ Demonstrated exceptional capability while assigned as Command Post Node (CPN) Information Technology Specialist.▪ Managed a highly complex network and successfully maintained and operated over $2,000,000 worth of IT equipmentconsisting of an STT trailer and a NIPR/SIPR CPN stack.▪ Helped standup a full helpdesk and Information Assurance program supporting over 4400 pieces of automationsequipment During OIF 09-10.