Responsible for driving successful transformation of the global real estate portfolio of 40+ locations across 1M square feet of office space that supports 8000+ employees. Identified and executed on critical opportunities that align with top line business goals. Accomplished right sizing efforts to meet and exceed operational efficiency objectives. Go to lead for all analysis, insights, reporting and executive summaries to drive leadership level decision making. Own annual capital expenditure forecasting and long range portfolio planning in the range of $10M - $20M.

Oversee the daily operations, real estate expansion and events strategy while reporting into the VP of People. The go-to lead for all workplace related needs, including building and supporting the office management team, supervising design & construction projects and managing facilities operations for our San Francisco, Kansas City and New York offices. Established metrics to drive occupancy and real estate forecasting in a fast growing - fast changing environment. Partner to executive team to drive culture and quality in everyday employee workplace experience.

Manage facility and building operations for 50+ US locations. Routinely evaluate vendor portfolio supporting each region to ensure our support structure meets and exceeds our standards. Supervise and motivate a growing team of 7 employees. Partner with Development and Design teams on new location openings and existing location improvement projects. Align with Retail Operations leadership to ensure cafes are successfully supported. Implement new programs and initiatives to better support our growing fleet of new and aging locations. Centralize and improve communication channels that create eective standards fit for rapid growth.

• Food & Beverage: daily oversight of food and beverage programs including vendor relations, quality control, cost containment and inventory management for on-site catering, beverages, and snacks. Maintained superior quality while offering variety of food services with high customer utilization and satisfaction rates all while adhering to targeted budget and nutritional goals.• HQ and distributed office construction: Work with Construction & Design team, General contractors and sub contractors on build outs of North America offices. Review design and layout submittals, RFI’s, RFP’s and PO’s to ensure all foodservice areas meet the standards for Twitter while adhering to budget and build-out timeline.• Special Event Coordination: support internal events, special events and functions.• Energy and Waste reduction: work with F&B vendors to manage, track and report on energy efficiency and recycling programs. • Transportation programs: Manage and administrate parking and shuttle programs. • Facilities Maintenance & Repair Coordination: ensure that building maintenance and equipment repair work receives prompt attention from building engineers and service technicians to minimize service interruptions.

• Procure food and supplies for one of the largest commercial kitchens in San Francisco, providing at-home meals to individuals with HIV/AIDS, seniors and the homebound and critically ill.• Research product sources, prepare price analyses and comparisons, and negotiate contracts to obtain best products at lowest prices to ensure that our $3.5 million annual food and packaging budget is allocated efficiently and effectively.• Cultivate and maintain relationships with vendors to assure continued supply of inventory.• Supervision of receiving staff, purchasing agent and food service coordinator. Including training, day-to-day oversight, and continuous communications.• Improved efficiency by evaluating and revising procedures, allowing the organization to accommodate increasing client base, increases in food prices and reduced budgets.