Served as middleware subject matter expert within core team specializing in Oracle Fusion Middleware (WebLogic) and various other middleware technologies including Siebel, PeopleSoft, Informatica PowerCenter, Business Objects, and IBM MQ. Acted as the subject matter expert, overseeing the enterprise-wide upgrade of IBM MQ instances from version 8.0 to 9.2.Served as technical lead for all middleware and web technologies. Acted as middleware subject matter expert and was integral to core team overseeing new multi-million-dollar projects, leading design, documentation, and implementation of middleware technologies.Installed and maintained Fusion Middleware across nine domains spanning 11 environments and 40 servers, Siebel CRM systems across 12 environments on 50 servers, and WebSphere MQ across 12 environments on ten servers.Provided subject matter expertise throughout year-long data center relocation and technical refresh project, facilitating re-platforming and upgrade of Fusion Middleware environment to 12c.Orchestrated initiative to standardize software versions and configurations within WebLogic environment.Developed comprehensive build documentation for Fusion Middleware and WebSphere MQ standards, establishing team’s inaugural document management system.

• Provided first and second level support for WebSphere MQ functionality.• Supported, monitored, and maintained WebSphere MQ versions 5.3 and 6.0 on z/OS, AIX, HPUX, HP3000, and Intel platforms.• Implemented both clustered and non-clustered configurations of MQSeries on z/OS, OS/390, AIX, and Windows 2000 platforms.• Developed and documented operational instructions for Help Desk, Customer Support Center, and Distributed Monitoring personnel.• Collaborated with team members to establish best practices, facilitate problem determination, and optimize usage of WMQ.• Conducted technical research and provided assistance with problem determination.

• Delivered first and second level support for WebSphere MQ functionality.• Gained exposure to WebSphere MQ versions 5.1, 5.3, and 6.0 on z/OS, AIX, HPUX, HP3000, and Intel platforms.• Implemented both clustered and non-clustered configurations of WebSphere MQ.• Developed and documented operational instructions for Help Desk, Customer Support Center, and Distributed Monitoring personnel.• Collaborated with team members to promote best practices, enhance problem determination processes, and optimize usage of WMQ.

• Monitored and maintained high-availability webservers in 24/7 on-call capacity. • Promoted from senior server engineer role supporting UNIX systems in Maine data center; played key part in integrating Maine’s LAN/WAN, DNS and DHCP, and firewall into Anthem’s infrastructure.

* Supported, Maine's Unix systems within the Maine data-center* Supported Maine's LAN/WAN integration into Anthem's enterprise network * Supported Maine's DNS, DHCP integration into Anthem's enterprise ADS* Supported Maine's Firewall integration into Anthem's enterprise Firewall infrastructure* Supported Maine's Novell, Unix and Tandem administration functions during the Anthem transition

• Supported, monitored, and maintained all aspects of LAN and WAN administration and management.• Led the team in developing the company's inaugural Disaster Recovery Plan, encompassing LAN/WAN and midrange server environments.• Successfully implemented an enterprise-wide Firewall (Checkpoint) for Internet access and connectivity to corporate partners via dedicated links.• Contributed to the design and implementation of a Network Management system.• Led the team in transitioning from Token Ring to switched Ethernet at desktop level.• Assisted in upgrading 28 Novell Servers from v3.x to v4.11.• Developed IPX and TCP/IP addressing standards.• Implemented DNS and DHCP infrastructure.• Provided second and third level support to the Help Desk for all network and distributed systems.• Supported, monitored, and maintained Unix systems including AIX, RedHat Linux, and Solaris.

* Supported, monitored, maintained all aspects of LAN administration and management* maintain user accounts, system backups, developing and implementing new technologies* Upgraded 300 node network from Novell v3.11 to v4.10* Responsible for PC software and hardware installation, troubleshooting, repairs and upgrades* Provided backup support for the Wide Area NetworkWeb and general Internet access. Provided backup support for the Wide Area Network. * Installed Company's first Web Server.

* Responsible for all PC software and hardware installations, troubleshooting, repairs.* Responsible for all end-user support and training.* Responsible for all management and maintenance thel Network. * Assisted in support of the LAN upgrade which connected the Bull DPS6000, DEC Mini, Apple, and Sun Systems.

* Assessed and reviewed the initial network hardware & software installation. * Managed daily network operations. Developed department’s 1st Standard Operating Procedures for Computerisation. * Designed, developed and implemented a Customer Complaint Tracking System among other applications.