Michael Potts Email & Phone Number

Chicago, Il, Us

Indianapolis, Indiana, Us

• Responsible for production of department’s birth, death, fetal death, and hospital discharge final data sets• Utilized statistical analysis to develop quantitative measures of data quality and accuracy• Successfully lead multiple teams through different data migration projects involving data migration, data curation, and data analysis• Investigated and fixed errors in SQL queries that were causing data inaccuracies• Researched and applied new techniques to current processes that improved quality and efficiency• Built and organized new processes to address department shortcomings• Collaborated with and trained different program areas, dealing with issues involving processes improvement, troubleshooting, and quality assurance

Indianapolis, Indiana, Us

• Lead a team through the process of reworking and ensuring the quality of a new data receipt process• Built a code and processed department’s official, final data sets• Adapted processes to fit an entirely new vital records database• Wrote new SAS code that produced monthly data extracts for partners• Promoted from contractor to state employee• Cleaned and disseminated hospital discharge data for the CDC as part of the Overdose Data to Action grant• Analyzed survey data relating to memory loss and reported my findings for a project from the Alzheimer’s Association• Aggregated and organized data for requests from internal and external partners• Built an Excel template sheet that allowed us to double check figures from the CDC

La Crosse, Wisconsin, Us

• Serve food, took glasses, and bounced• Manage the stocking of glassware, alcohol, and other essentials behind the bar• Demonstrate responsibility when working at the door by screening for fake IDs and unwelcome customers• Collaborate with other employees to clean the bar• Communicate directly with customers• Ensure smooth operation of the bar by doing whatever random jobs were necessary

• Managed time between running food, bussing tables, and barbacking• Communicated directly with customers• Collaborated with coworkers to ensure proper operations of restaurant• Anticipated needs of customers

Bloomington, Indiana, Us

• Developed new product pictures, business cards, and product cartridge artwork using the Adobe Photoshop, InDesign, and Illustrator• Created an in depth plan to guide a user on how to use Facebook properly for the company• Communicated to perspective clients by drafting email templates to be used for specific purposes, such as a sales call follow-up• Worked as a team to brainstorm possible marketing promotions• Produced Silicone Depot postcards to be distributed as marketing material through the mail and in person

Glenview, Il, Us

•Managed pool as a team at 5 am when there was no head guard•Mitigated risk by monitoring pool temperature, PH balance, and chlorine levels•Trained and prepared to be vigilant and react in emergencies and work under pressure•Worked and communicated with others in extreme simulations to allow for calm problem solving•Monitored the pools and took responsibility for the safety of the swimmers, creating a safe environment

•Worked in teams to prepare food, work the cash register, and clean the concession stand, allowing me to learn to work well as a teammate and acquire skills concerning customer relations and satisfaction•Monitored theaters, started movies, spoke publicly to guests, and cleaned theaters as an usher, which demonstrated my responsibility and trustworthiness due to the importance of starting the movies and the fact that I worked alone•Provided exceptional customer service, meeting and going beyond all customer needs

Knoxville, Tennessee, Us

• Dealt directly with customers as a concession stand worker and received a rating of 100% from an undercover rater.• Managed time well when moved to usher and had to start movies.• Trained another employee for a day and he was prepared to work on his own by the end of the day.• Earned Employee of the Month for the month of July.

• Assisted 2-3 students with math for an hour 3 days a week and helped them improve their grades.• Explained 3 months’ worth of mathematical concepts to struggling students.• Guaranteed that the students were finishing and understanding all of their work.

Master'S Degree, Data Science

Bachelors, Marketing