• Oversaw operations at the high-volume Home Goods Flagship store, driving exceptional sales performance and operational efficiency.• Orchestrated scheduling and management of a team of 80 staff members for Hiring, Training, and Recruiting.• Spearheaded comprehensive store operations encompassing audits, electrical tests, and alarm tests.• Directed both front-end and back-end operations, ensuring seamless management of critical programs such as the Home Goods Credit Card Loyalty Program and our Mother's Day Employee time off benefit.

• Supervised and trained staff for various positions throughout the store• Review staff performance and offered constructive feedback• Displayed merchandise to maximize purchasing appeal• Human Resources: including hiring, onboarding, and training• Motivated staff through the loyalty program in order to strive as a company• Collaborated with management to create and implement sales and store projects

• Onboarding Specialist • Created weekly schedules for sales staff• Manage sales metrics and customer initiatives• Coordinated community outreach events• Created contests to incentivize sales goals for employees • Coordinated community outreach events; collaboratively worked with organizations such as St. Jude's• Operations management: assisted senior personnel with any tasks related to store operations • Safety management: ensured that the store was always compliant with local rules and regulations

• Managed the execution of visual presentation, direction, and updates• Applied fashion knowledge to make product recommendations and style clients on the sales floor• Oversaw merchandising standards to maximize sales • Effectively promoted all brand initiatives, including credit, reward, and email captures

• Team building and motivation • Implemented company strategies to increase sales margins • Maximized sale potential by coaching associates daily• Established customer satisfaction • Opened and closed store

• Developed highly detailed task reports using Microsoft Excel, PowerPoint, Word, and Office • Trained newly hired associates • Communicated with senior management to review potential opportunities • Motivated staff through the loyalty program in efforts to strive as a company• Entrusted to oversee regulations were met by following up with associates