Michael Cross Email & Phone Number

New York, Ny, Us

Richmond, Va, Us

-Built new chapters in markets (campuses) with no presence and outperformed competitors by 300%+ -Managed the entire sales funnel from cold outreach to closing, with a conversion rate of 20%+ of leads into annual recurring revenue (ARR). -Led expansion efforts across two high-priority growth markets, using targeted outreach and strategic sales tactics to capture new leads and significantly increase brand presence.-Developed and executed a go-to-market (GTM) strategy that positioned the organization as a top presence on campus within 4 months, driving membership growth and engagement.-Launched a successful scholarship campaign that resulted in 105% of lead generation goal, while enhancing SigEp’s visibility and engagement within the campus community.-Built cross-functional relationships with university leadership and local organizations to amplify brand awareness, aligning with the organization’s core mission and generating high-quality leads.

Richmond, Va, Us

-Utilized proven sales techniques with Gen Z students to recruit new members, exceeding goals by over 100%-Collaborated with team members, visiting other site locations to execute growth strategy, resulting in 6%+ organizational growth for the first time in five years-Facilitated a pilot development program to provide members with key skills for post-graduation success, increasing retention by 2%-Coached 40 undergraduate leaders on chapter operations, educating them from the ground up at new sites to ensure longevity and chapter health, including financial, membership, and accountability-Communicated with over 100 alumni volunteers, instructing them on chapter health and operations to empower their success

Edison, New Jersey, Us

-Executed web penetration tests utilizing tools such as Kali Linux, Qualys Scanner, Burp Suite, and OWASP ZAP to discover security vulnerabilities including Cross-site scripting (XSS), and SQL Injection, mitigating the opportunity for exploitation-Implemented automated and manual testing techniques to ensure all vulnerabilities were identifiedCreated comprehensive PCI-compliant reports for clients on their security posture-Conducted a Vishing campaign for customers and successfully retrieved sensitive information, providing coaching opportunities for employees

Edison, New Jersey, Us

New Brunswick, New Jersey, Us

-Coordinated research projects-Participated in webinars hosted by government agencies and independent organizations -Contributed to Social Media Profiles and Website-Edited a Newsletter sent to various stakeholders

San Francisco, California, Us

Stratham, Nh, Us

Customer service, marketing and managing stock of in store items.

Ensure smooth operation and cleanliness of restaurant

Bachelor'S Degree, Information Technology

Education record