Michael Tyrrell Email & Phone Number

Carson City, Nevada, United States

Carson City, Nv

● Administer two separate domains each with 2 Active Directory Servers, an internal IIS Server, 2 Hyper-V Virtual Servers each server using Microsoft operating systems ranging from Server 2008 thru Server 2019.● Configure, deploy, and maintain information systems including over 200 computers, 30 printers, 6 servers, 10 switches, 3 UTM Firewalls, and multiple wireless access points, IP phones and mobile devices across 3 sites. ● Provide owners with guidance on IT solutions, propose new systems and solutions to better address technological needs.● Responsible for user access management including, active directory, Office 365, VoIP Telephone System, and Reynolds Dealership Management Systems● Assist in development and execution of all IT documentation including Emergency recover plan, Incident Response Plan, IT Access Policy and other required documents.

Reno, Nevada Area

● Planned, budgeted and processed orders of Management Area’s new and replacement equipment. ● Assist in setup, deployment, and maintenance of information systems including computers, printers, servers, switches, routers, wireless access points, IP phones and mobile devices. ● Assisted in completion of various IT projects, including three new site setups, four remodels, five network upgrades, and three IP phone system deployments.● Provided in person and remote support for over 500 users including ticket resolution, troubleshooting, training. ● Trained and mentored team of three during and after company merger.

● Managed and accounted for a team of over 60 Marines.● Setup and maintained data systems using Windows Server 2003 and 2008, Microsoft Exchange 2003 and 2011, and Cisco switching and routing solutions using EIGRP and RIP routing protocols.● Provide support for Windows XP, Windows 7, Outlook 2003 and 2007, Guardian Edge file encryption, VoIP Systems and several USMC proprietary programs.● Trained and mentored a team of over 12 Data System Specialist in the setup and maintenance of USMC data systems.

Apprehended 32 shoplifters, prevented 27 attempted thefts, investigated and terminated 10 dishonest employees, for a total recovery of $12,776.79. Serviced and maintained DVR Closed Circuit Television Systems. Installed and maintained Pan / Tilt / Zoom and stationary cameras.