Michael Culican Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Responsible for onboarding, governing, and managing risks associated with third party suppliers ensuring compliance and controls are protecting the organisation. Accountable for reporting to Trustee Boards on supplier service performance, obligations, and risk profiles. Includes responsibility in leading TSA Office.

Sydney, New South Wales, Australia

Accountable for the oversight, governance and relationships of material suppliers regulated by APRA outsourcing standard. Key client relationship manager for senior Executives at CFS, CBA and KKR following separation. Oversight of CBA performance, issues and escalations. Development of transition plans to exit from CBA.

Sydney, Australia

Metacognition Consulting helps you think about the way you think. We are a boutique management consulting firm with a broad range of experience and capabilities acquired over many years whilst running large functions in senior Executive positions. We partner with you to help improve your company's performance by offering unique solutions, enabling you to.

Sydney, New South Wales, Australia

Lead role accountable for separation treatments of Third-Party contracts, establishment of Transitional Service Agreements (TSAs), and development of a new operating model for the Procurement function on a major divestment program of the BT Wealth and Life business.

Australia

Program Director leading Procurement workstream within large organisational cost transformation program. Identify savings opportunities and lead team to implement. Stakeholder management of business Executives. Provide effective, efficient, and management of program deliverables.

Sydney, Australia

Senior leadership role on the NAB/MLC Wealth separation program. Accountable for developing, managing and implementing project plans and budget. Develop strategy, establish and build new Corporate Services function, Procurement including implementing a new technology solution. Accountability for development, review and acceptance of NAB TSAs and.

Sydney, Australia

Accountable for the operational risk and performance of Bank third party suppliers through Procurement management of contract negotiations, renewals and variations; Contract Governance and oversight of regulatory and compliance obligations; Management of service level performance, invoice reconciliation and payment and relationship management of supplier.

Sydney, Australia

Accountable for the National strategy development, projects and change management; Establishment, management and implementation of projects; Development of business cases; Manage internal and external communications; Training for 1500 staff and the Learning Academy; Management of external vendor relationships and contracts; Leadership of a team of.

Sydney, Australia

Senior Executive leading 1,500 people across multi-brands and products for the CBA Group.

Sydney, Australia

Operations management of external third party relationships supporting the AHL portfolio with ownership and control of service and cost performance; accountable for the strategic positioning of the operations functions. Financial accountability for $30M expense budget and end to end service delivery for 30,000 AHL customers.

Sydney, Australia

Executive relationship management of EGM’s and GM’s and internal partners across Sales channels and Product teams. Service reporting, business planning and reputational management of Operations performance.

Sydney, Australia

Senior leadership of 350 operations staff delivering mortgage processing services on behalf of key sales business partners. Accountable for $25M expense budget, call centre grades of service, SLA’s, adherence to Key Risk Indicators and the end to end Home Loan processing experience.

Senior leadership of 500 operations staff across national sites processing $12B mortgages, settlements and stamping/registration for Personal, Business & Third Party Broker customers. Accountable for $50M expense budget, customer service levels, internal relationships across sales and product. Management of an off-shore BPO to key service and contractual.

Accountable for P&L of $500M sales target and $50M expense budget across national Retail branch network; Senior leadership and culture of 600 sales and service staff across 75 national branch locations; Development and implementation of strategic direction, business plans and responsible for customer experience and satisfaction ratings.

Masters, Business Management

Bachelor Of, Commerce, Marketing