Mike West Email & Phone Number

Pittsburgh, PA, US

Springfield, MO, US

• Using people data to build better teams, companies & places to work. I conduct research, present findings, make recommendations, and develop ongoing feedback loops to monitor how conditions are changing and if actions.
• optimizing return on investment from resources
• increased attraction, activation, & retention of key talent in critical roles
• increased organizational effectiveness
• & creating competitive advantages in organization capability.

Princeton, NJ, US

Designed the HR technology architecture for a Japanese conglomerate to develop a North American pharmaceutical business. Designed strategy, technology architecture, and roadmap for HRIS, which aligned systems, people, and business strategy - helping Otsuka scale geographic footprint by 10x, while maintaining support headcount at constant, to increase.

Cambridge, Cambridgeshire, GB

Supported AstraZeneca Field Sales Executives in using operations, & sales data to improve management decisions, processes & programs to increase sales at decreased cost.Analyzed sales data, training data and survey data to assess the effectiveness of a Field Sales training program and provide recommendations for further rollout of the program. Designed.

Mountain View, CA, US

Pioneered People Analytics supporting Benefits at Google. I also spearheaded the first people dashboard, engagement survey, onboarding benefits & attrition analytics.In the time that I worked in Google People Operations we grew from 7K to over 21K employees & reach the #1 best company to work for status. Provided analysis and tools to support decisions on.

Phoenix, Arizona, US

Pioneered Quantitative Analyst role at PetSmart. Provided analysis & tools to support decision-making on 20K employees, an annual investment of $40M+Analyzed the relationship of store associates' knowledge, engagement, & attrition to customer satisfaction & sales. Identified jobs that were more important to store sales than others. Provided.

Rahway, New Jersey, US

Did pioneering work w/ data in HR - analysis to support decision-making on 65K employees, an annual investment of $4B. Being a company that re-invented itself w/ scientific innovation, Merck was one of the first companies to recognize the value of data applied to people decisions. My first project was to analyze the value of e-learning relative to “fly.

Mounds View Public Schools: Conducted job analysis, implemented a new competency models, matched jobs to a market pay survey & performed compensation analysis. A work that is foundational for valid, reliable, & defensible hiring criteria, performance criteria, for determining training needs, for workforce planning &, for setting pay rates that balance.

Big Brothers Big Sisters: Case Manager: I learned about people, I learned about offices, & I learned about databases.Northern Arizona University: Risk Management: I applied to work for the NAU campus police. They artfully redirected me to "Risk Management". I was better suited there. I was responsible for a database, learned a little SQL, and managed a lot.

I worked through high school and college while achieving above average GPA. During this time I learned about the difference between hard work and not-so-hard work, incentive compensation, customer service, and integrity.WestAD | Assistant Entrepreneur in Residence | Phoenix, AZ | '88 to '92Before Google was a glimmer in Larry and Sergey's eyes our family.

M.A., Human Resources And Industrial Relations

B.S., Sociology

B.S., Psychology