Michael D'Archi Email & Phone Number

Guelph, Ontario, Canada

Provide clients with a consultation to determine their current financial situation,including following through on client requests, anticipating client needs, andproviding end-to-end guidance;Based on client individualized needs analysis, prepare recommendations for customized financial solutions to current and potential customers;Help clients identify risk.

Meet with potential borrowers to understand their financial situation, homeownership goals, and loan requirements.Provide guidance on the mortgage process, including down payments, credit scores, and interest rates.Analyze client financials (income, debt, credit history) to determine mortgage eligibility.Research available mortgage products from various.

Cambridge, Ontario, Canada

• Greet customers professionally and courteously in a timely manner
• Provide first rate customer service and always strive to exceed the customer’s needs and expectations
• Comply with established security, sales and records keeping procedures and practices, including thedealer management system (DMS) and H-Dnet
• Maintain H-D qualifications by reviewing both new and supplemental training programs and masteringthe skills and information contained within the programs
• Provide backup for the Finance Office, Analyze borrowers' financial needs and goals
• Research financing options to determine which ones might satisfy those needs and goals

Evaluate the borrower’s financial background, credit score, income, and other relevant factors to determine eligibility for a subprime loan.Develop loan terms and conditions that are suitable for te borrower, while accounting for the higher risk.Collect required documentation from applicants and review it for completeness and accuracy.Ensure that the.

• Plan, develop, monitor, and report on project schedules and contract costs.
• Participate in client meetings, reviewing project plans, scheduling, possible cost savings measures, adherence to standards, and potential problems.
• Manage work contract administration, including change order management, dispute resolution, contract review, obtaining building permits, and deficiency correction.
• Develop and manage tenders, while building relationships with subcontractor services.
• Coordinate projects to ensure adherence to budget and schedule while maintaining a high level of quality and professionalism.

Mississauga, Ontario

• Managed the deployment / rollout of new Server hardware with a Windows 2012 Server platform to all TD Bank Retail branch locations.
• Managed the deployment / rollout of new Computer hardware with a Windows 7 platform to all TD Bank Retail branch locations.
• Centralized technical support for the IBM SSR field technicians staffed 6/24 across all time zones on a given day.
• Monitoring and tracking of all conversion activities/tasks during the rollout.
• Facilitating / moderating teleconference bridges, while proactively ensuring all Retail sites progressing as to milestone plan.
• Reporting and liaising with the Business Control Centre (TD Bank), IBM Service Desk and various Technical Support Engineers at third level support.

Managed the deployment of a common middleware platform (FabSoft) to approximately 1100 Ricoh Multi-Function Devices capable of meeting requirements for “Signature Card”, “Ad-hoc” and “Predictive” scanning.Managed the deployment of a custom scan capability (FabSoft Scan Companion) to approximately 1100 Enterprise Laptops for the Mobile Mortgage Specialists.

Managed infrastructure move of approximately 200 Servers from the Waterloo Data Center to an offsite Data Warehouse.Organizing and managing interdepartmental and/or cross-functional team activities ensuring completion of the project on schedule and within budget constraints.Planning directing and monitoring schedules and budgets.Monitoring.

Managed the deployment / rollout of the uninterruptible power supply replacement project to all 1020 TD Bank Retail branch locations with up to 15 Branches being completed per night.Managed the deployment / rollout of a Windows XP platform replacing OS/2, new server and workstations to all 1020 TD Bank Retail branch locations including 1294 servers.

Built, developed and tested a secure Cluster/Ministry specific desktop image for 5,200 new systems for the Desktop Refresh Project, and maintained linkages to the Domain upgrade transition and server consolidation refresh projects, utilizing a base platform of Windows XP Professional, Office XP Professional, McAfee Antivirus, and Systems Management.

Participated as a team member in the delivery of projects and provided technical support and advice.Created, and deployed workstation changes and new applications using SMS on W2K/XP networks.Daily operational support in the delivery of technology services, including W2K/XP Workstation Environment.Installation of W2K/XP on the workstation, creating and.

Project co-ordination/implementation as it relates to infra-structure (Move/Add/Changes, etc).Create and administer service desk procedures and policies.Server management of file & print facilities (backups, reporting etc.).Respond to, log, track, follow-up with PC/LAN support problems/requests calls using Heat problem management software.Create and.

Assist in the migration of 4000 computers from Windows 95 to Windows 2000, ensuring that timelines are met per the project rollout schedule. Deploy new computers and template existing hardware using Ghost software. Setup user's profile and provided access rights to various user directories. Install UHN specific applications using SMS packages and provide.

• Assist in the migration of 4000 computers from Windows 95 to Windows 2000, ensuring that timelines are met per the project rollout schedule.
• Deploy new computers and template existing hardware using Ghost software.
• Setup user’s profile and provided access rights to various user directories.
• Install UHN specific applications using SMS packages and provide users with the proper security access to use them.
• Responsible for troubleshooting software and hardware related problems.
• Transfer knowledge, provide support and leadership to other team members.

Managed the overall development of multiple large projects ensuring the planning and coordination of project plans, monitoring schedules, activities, and status reports.Team Leader in the migration of 2500 devices (servers, computers, printers) from Token Ring to Ethernet, ensuring that timelines were met per the project rollout schedule. Team Leader in.

Desktop / Server SupportTeam Leader in the rollout of major IS initiatives such as the Windows 2000 migration.Administration, setup and maintenance of Windows NT /2000/Exchange Servers.Maintain and manage the standard CPR client hardware / software including Windows95, Windows NT4.0 / 2000, OS/2, Lotus Notes, MS Office, Rumba 5.1 / 5.2, Mainframe 3270.

Server / Desktop SystemsAdministration, setup and maintenance of Windows NT and Novell Servers.Provided on-site desktop support and training of approximately 380 users, stationed at four separate sites.Team Leader on the Molson Y2K desktop upgrade project, responsible for managing a technical team of 4 contract employees and upgrading 380 workstations.Team.

Responsible for providing second level desktop and server support for the following list of companies: Molson Canada, Canada Trust and Sun Life.Responsible for completing MAC activities for Molson Canada, Canada Trust and Sun Life.

On-site service and support at Dofasco offices and steel plant.Responsible for completing MAC activities.

Education record

Project Management Certificate, Project Management

Electronic Engineering Technician

Life Licence Qualification Program (Llqp)

Omvic, Automotive Sales