Michael Johnston

Michael Johnston Email and Phone Number

Experienced manager, foundation repair and waterproofing expert. @ Tar Heel Basement Systems
winston salem, north carolina, united states
Michael Johnston's Location
Clayton, North Carolina, United States, United States
Michael Johnston's Contact Details

Michael Johnston personal email

About Michael Johnston

Michael began his experience in construction at the age of 14 working alongside tradesmen who were friends of his father. Always interested in how things were put together he excelled in the general construction related fields while finding his place in the world during high school. Michael even joined a steam locomotive restoration project at 15 and was taught by the National Park Service how to work with oxy-acetylene torches, welders, perform hot riveting and work with his hands in other heavy construction processes.In 2001 Michael woke up, swung his legs out of bed and landed in a giant puddle on the floor. It was determined that the CMU foundation had failed during a storm and water had entered overnight. Michael was intrigued by the entire process from theory and diagnosis to the actual installation of a drainage system that would completely solve the issue. During the entire process he watched the installation crew and, after many following storms, he and his dry feet were amazed.Shortly after Michael decided that he wanted to be part of that process to help other people with the same issues, somewhere that he could blend his love of diagnosing a complex issue and construction together. In 2001 Michael began working for a company where he would not only find great success helping others but also rise to the position of general manager and grow the business ten-fold. Implementing new processes and services made the company he worked at a “full service one stop shop”. To provide the highest level of service he obtained specialty certifications in waterproofing, below grade egress and microbial remediation. He also led the company with product and process development implementing programs such as polyurethane injections, epoxy foundation repairs, spray foundation waterproofing, above grade air barriers and a service program to ensure post-installation care to our growing family of customers. His constant lookout for new and improved systems kept them on the leading edge offering the best products and services. Previously an EMT and Captain in the fire service Michael is a resourceful and innovative leader with over 22 years of experience coordinating staff and operations in high pressure situations for private, government and volunteer sectors of service. As a husband and father of two daughters, when he is not helping others he enjoys spending time with his family, working on new carpentry projects, listening to podcasts or checking off items on the neverending “to-do list” around the home.

Michael Johnston's Current Company Details
Tar Heel Basement Systems

Tar Heel Basement Systems

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Experienced manager, foundation repair and waterproofing expert.
winston salem, north carolina, united states
Employees:
45
Michael Johnston Work Experience Details
  • Tar Heel Basement Systems
    Certified Field Inspector
    Tar Heel Basement Systems Sep 2021 - Present
    Raleigh, North Carolina, United States
  • A.M. Shield Waterproofing Corp
    General Manager
    A.M. Shield Waterproofing Corp Mar 2002 - Aug 2021
    33 Albertson Ave, Albertson Ny 11507
    Responsible for the management and daily activities of seven installation crews, a five member sales team, office personnel and various subcontractors. Coordinated the staffing, scheduling, and dispatch according to daily needs on a production calendar that could range up to eight to ten weeks into the future.Developed and implemented processes and programs to aid in seamless and efficient customer care. This includes the research and development of a customer relationship management program (C.R.M.) to provide automated communication and activities for team members. Managed programs for customer reviews and feedback earning exceptional ratings. Recipient of numerous customer satisfaction awards including N.A.W.S.R.C. and Basement Health Association Service and Technicians Assessment Report Award as well as the Angie’s List Super Service Award all for multiple consecutive years.Performed research and development of products, processes and peripherally related services within our field. Decreased callback volume for warranty work by analyzing and changing product offerings to our clients as well as providing training to both the sales and installation personnel. Developed new programs for polyurethane and epoxy grout injections, carbon fiber structural repairs, crystalline waterproofing, microbial remediation, spray foundation waterproofing, spray applied air barrier, and service programs for the company.Responsible for material requisition for stock and specialty installations. Reduced costs through improved buying strategies and supply management techniques.Active member of the sales team since March of 2001 during times of high volume and to V.I.P. commercial clients. For the calendar year of 2019 and 2020 combined resulted in a 52% close rate. Ability to interpret, read and provide bids based on supplied architectural plans for new construction and retrofit foundation waterproofing and structural repair.
  • Islip Terrace Fire Department
    Firefighter/Emt
    Islip Terrace Fire Department Nov 2015 - Jan 2018
    Islip Terrace, Ny
  • Baldwin Volunteer Fire Department
    Captain, Firefighter
    Baldwin Volunteer Fire Department Feb 2001 - Sep 2015
    - Qualified chauffeur (engineer).- NFPA 1001- NFPA 1041 Instructor I- Member of the Department Training Committee- Certified by FEMA in IS-00700, IS-00100, IS-00200- Confined Space awareness certification.- Certified in Arson Recognition by Nassau County Fire Service Academy, Nassau County Fire Marshall's and Nassau County Police Department.- Held the positions of 2nd Lieutenant (2005), 1st Lieutenant (2006, 2010, 2014), Captain (2007, 2011)

Michael Johnston Skills

Scheduling Hazardous Materials Construction Management Operations Management Hazmat Process Scheduler Management Training Sales Construction Public Speaking Sales Management Contract Negotiation Staff Development Team Building Budgets Negotiation Purchasing Customer Service Microsoft Office

Michael Johnston Education Details

Frequently Asked Questions about Michael Johnston

What company does Michael Johnston work for?

Michael Johnston works for Tar Heel Basement Systems

What is Michael Johnston's role at the current company?

Michael Johnston's current role is Experienced manager, foundation repair and waterproofing expert..

What is Michael Johnston's email address?

Michael Johnston's email address is jo****@****ail.com

What schools did Michael Johnston attend?

Michael Johnston attended State University Of New York College At Old Westbury, Nassau Community College.

What are some of Michael Johnston's interests?

Michael Johnston has interest in Human Rights, Science And Technology, Children, Disaster And Humanitarian Relief.

What skills is Michael Johnston known for?

Michael Johnston has skills like Scheduling, Hazardous Materials, Construction Management, Operations Management, Hazmat, Process Scheduler, Management, Training, Sales, Construction, Public Speaking, Sales Management.

Who are Michael Johnston's colleagues?

Michael Johnston's colleagues are Trevor Lord, Shanessa Johnson, Jeffrey Yount, Larry Little, Matthew Volchko, Damian Desmond, Matthew Cote.

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