David Koster Email & Phone Number

Houston, Texas, US

Houston, Texas, US

Houston, Texas, US

Richardson, Texas, US

• Lead a team of 35-40 members and oversee integrated business operations, consisting of sales, customer service, marketing, logistics, budgeting/P&L, staffing, strategic planning, and procurement
• Reorganized workflow processes, consolidated roles, and hired new and passionate talent, resulting in establishing synergy to drive overall performance while reducing management salaries by 42.2%
• Coordinate sourcing and introduced a new region wide dispatching and accounting software platform to replace an underperforming system, strengthen processes, and provide seamless financial management, leading to an.
• Established a weekly closeout cycle and aligned all team members with their specific roles to improve clarity of responsibilities, significantly lowering invoice payment times by 84.4%, from 45 to 7 days
• Spearheaded the migration of the Regional Headquarters to a new location after being stationed in the same region for the past 30 years to penetrate a larger customer segment
• Initiated the transition from manual to automated processes, increasing corporate transparency and reducing annual administrative labor costs by 39.5%

Houston, TX, US

• Earned multiple promotions throughout tenure, starting as a salesperson and moving into sales management within 1 year, advancing to senior sales manager, and finally into sales and operations management, successfully.
• Built and led a cross-functional team of 120+ sales, accounting, administrative, and general labor specialists, achieving a ranking in the top 1% of business segments globally as #14 out of 2K operational firms for.
• Performed sales training and mentored the sales force team and traveled across the US to coach General Managers, Regional Managers, and Executives on business and sales best practices, escalating average monthly sales.
• Cultivated trusting relationships with High-Net-Worth clients by gaining insight into key buying factors and customizing marketing presentations and value propositions to strategically negotiate favorable terms and.
• Instituted in-house accountability measures and adhered to a strict follow-up protocol for contacting customers within 24 hours of service, boosting customer satisfaction by 21%, from 800 to 971
• Collaborated with a Shared Responsibility Team (SRT) to realize missed deliveries, recovering $1M in lost sales revenues and establishing the initiative as a national best practice

Houston, TX, US

• Led the operation to close maximum sales contracts to drive revenue/profitability growth while improving customer satisfaction scores, fostering teamwork, and capitalzing on cost savings initiatives.
• ️ Steered the operation to close 6500+ new sales contracts annually and exceed aggressive revenue/profitability quotas while increasing market share through numerous initiatives. Highlights Included✅ Provided sales.
• ️ Hired, onboarded, trained, and managed a multidisciplinary team, including sales, accounting, administrative, and general labor professionals, while providing positive and servant leadership.
• ️ Sourced and managed third-party vendors/suppliers able to provide quality products and inventories at best pricing.
• ️ Traveled the nation to Train General Managers, Regional Managers, and Executives on business/sales best practices.

Houston, TX, US

Bachelor'S Degree, Liberal Arts

Executive Leadership Training Certificate Program