Helping customers produce, broadcast and stream the best quality content.

Designing on-prem, cloud-based, and hybrid workflows to help our customers achieve more, using Telestream and our echo-system partners' products and services.Driving major accounts strategy and execution.

Focused on major international markets (Canada, Latin America and Asia Pacific). Managing global team of pre- and post-sales engineers.• Working with major accounts in the regions to design solution architecture and drive sales.• Supporting strategic accounts and partners throughout the regions.• Leading strategy execution of 7% sales growth each year.• Driving key implementation projects.

Managing customer projects, a global sales team of 20 pre- and post-sales engineers, and professional services engineers.• Built and delivered new solutions for customers by focusing on Professional Services transfer and product integration, leading to increased margins on projects.• Drove increased sales engineering productivity by planning and implementing structural changes that enabled enhanced focus on major accounts and improved services; credited with increasing sales, winning Presidents Club multiple years.• Delivering product training and pre-sales mentoring to improve technology, product, and soft skills of the team.• Making hiring decisions of new team members and mentoring new hires.

Promoted to work closely with leading telecommunications and cable companies in North America, Latin America, Europe, and Asia to design IPTV monitoring solutions. Provided technical assistance, supported field engineers and sales, and assisted with deployment of products.►Analyzed complex customer environments; proposed technical architecture solution to meet their needs.►Specialized in the implementation of company software products.►Involved in customer project design, statement of work (SOW) delivery and training.►Product Specialist for distributed business intelligence system; assisted customers in developing and customizing reports.►Responded to RFx and Marketing Requirements Document (MRD) documents; defined SOW for field implementations.

Deployed and installed products and IT systems; performed field integration and customization projects.►Worked closely with developers as key technical contact between customer and the company to define requirements, debug, and solve problems.►Worked with Sales, Product Management, Marketing, Technical Support, Engineering, and Quality Assurance to improve product quality and deliver products appealing to customers.

External contractor position. Managed SEO processes for customers.► Improved customer operational effectiveness 50% while reducing costs 25% by implementing web service architecture and designing new service modules using PHP, HTML, and JavaScript.► Developed business processes for web services setup and implementation that increased effectiveness 50%.

Led complex security projects and managed integration, implementation, and software system projects. Provided IT expertise to pre-post sales consultants globally as well as to other divisions including Research & Development, Quality Assurance, Product Support, and Marketing. Conducted system performance, load, and stress testing.►Introduced new technology, supervised integration and field tests of video streaming over wireless equipment, allowing the company to offer new product line.►Provided IT expertise, accompanying pre/post sales consultants at customers’ sites across the globe, including US, Canada, Australia, UK, Russia, Ukraine and others.►Implemented video systems for clients, including solution design, customization of large deployments with hundreds of servers, diverse network equipment and complex network architectures. Sites ranged from middle-sized to big customers, such as airports, museums and casinos.►Provided solutions for network problems using a variety of tools including sniffers, protocol analyzer and others.

►Administered LAN and WAN infrastructure, network security and user support of the company.►Administered Exchange mail system, backup policy (Backup Exec and CA ARCserve), antivirus and antispam systems, network security with Cisco PIX firewall and routers.►Worked with SCSI, Fiber Channel, FICON and ESCON storage systems technologies►Worked with storage devices such as IBM (ESS), HDS, EMC and NetApp.►Led Active Directory and Exchange design and implementation project from scratch to a successfully fully running and operating system.►Led a setup project of a computer room for Mainframe computers, production and development servers. Worked closely with senior company management to negotiate with IBM for Mainframe purchase and managed the implementation.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Senior Consultant, Unitech LTD.