Michael Demerath Email & Phone Number

• Arrange all aspects of athletics team travel Group Air, Hotel Block, Charter Bus• Arrange all aspects of individual athletics travel GDS air, hotel, car• Provide emergency and after hours service to Athletics • Work queues• Work schedule changes• Obtain travel approval from travelers Accounting codes• Provide Weekly summary to brief management of week• Provide Monthly Booking Sheets Group bookings of hotel, bus & charter air• Provide Season Planners• Provide Trip Planners

Notre Dame, In 46556

Work on campus at the University of Notre Dame Athletic Department. An experienced travel consultant working in a challenging, fast-paced and exciting work environment. Provide flight, car, and hotel arrangements for coaches, student athletes, student recruits, and Athletic Department staff. Group travel arrangements for the teams are also part of Anthony Travel's services.

Indianapolis, Indiana Area

Provided hardware solutions to IBM Resellers in a call-center environment and from my home office. Duties included building and maintaining relationships with key customer contacts in order to allow Arrow to be seen as a trusted IBM Distributor partner. Worked closely with IBM sales reps and Arrow Territory Sales reps to manage existing business so that they could focus on winning new opportunities. Additional duties included daily and weekly reports (Microsoft Excel, Word), quotes, research, maintaining data files and spreadsheets, offering technology solutions to customers. Supported a group of accounts by providing quotes, configurations, sales order entry, tracking, forecasting, and customer service. Most daily tasks included the use of Oracle, Sales Desktop, Microsoft Outlook, Lotus Notes, Excel, Word, and Microsoft Access Database. Reported to the Inside Sales Manager. There were heavy time-sensitive projects and reports due on a daily basis

March 22, 2004 - September 03, 2004Reason for Leaving: I missed day-to; Responsibilities: Provided SAP backup to Accounting, Sales and Customer Service teams by processing credits, debits, returns, short pays, sample orders, and problem solving with customer complaints. Most daily tasks include the use of SAP, Novell GroupWise, Excel. Worked in a call center environment and reported to the Customer Service and Sales Vice-President. There were heavy time-sensitive projects and reports due on a daily basis.

Reason for Leaving: To find permanent employment with benefits.; Responsibilities: Provided computer solutions to corporate clients in a call-center environment. Duties included building and maintaining relationships with key customer contacts in order to allow HP to be seen as a trusted technology partner. Worked closely with Inside Sales Reps. to manage existing business so that they could focus on winning new opportunities. Additional duties included daily and weekly reports (Microsoft Excel, Word), quotes, research, maintaining data files and spreadsheets, offering technology solutions to customers.

Reason For Leaving: Company-wide Layoffs

Communications

Activities and Societies: Freshman/Sophomore student body government member

College Prep

Activities and Societies: Baseball - 9,10,11 Football - 9,10 Concert Choir - 9,10,11,12 Show Choir - 9,10,11,12