Michael Galli work email
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Michael Galli personal email
• An organized professional with over 16 years of consumer home loan experience.• 10 years of Project Management experience working with a wide variety of stakeholders, from the Executive level to the End User, delivering products that provide maximum value.• 2+ years as a SAFe® Product Owner delivering value through effective program increment execution by defining features and user stories while partnering with other Product Owners, System Engineers/Architects, Developers, Testers, End Users, Risk/Compliance partners and other various business partners.• 11 performance awards for delivering exceptional value to the company and client and a regular recipient of top tier performance ratings.• Maintained superior results in all business units supported – consistently considered a leader amongst peer group.• Demonstrated ability to facilitate best practices and establish associate guardrails to safeguard regulatory and investor requirements.• Technical skills: SaaS, SQL, Jira, Rally, Pega, BKFS MSP, Asana, Microsoft Office Suite (all years), SharePoint, and many others.• Intellectually Curious: Certified SAFe® 4 Product Owner/Product Manager, Pega Business Architect courses, Agile Scrum Master courses, self-paced SQL courses.
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It Program Manager 1FrostMckinney, Tx, Us -
It Program Manager 1Frost Oct 2023 - PresentSan Antonio, Texas, UsProgram & Project Manager responsible for coordinating the implementation of business systems in support of Lines of Business programs.• Charged with crafting the project charter, conducting capacity planning and effort estimation, estimating costs, developing the work breakdown structure, and establishing the project schedule.• Skillful in allocating resources to tasks, organizing status update meetings, and facilitating productive working sessions.• Proficient in monitoring program and project progress and adept at reporting and presenting updates to project stakeholders.• Conduct thorough risk assessments, implement effective risk mitigation strategies, document issues, and diligently track their resolution to closure.• Accomplished in instituting and implementing a robust Project Management Framework, including training others on its application. -
Project ManagerKind Lending | Nmls #3925 Apr 2022 - Jul 2023Santa Ana, California, UsProject Manager for the Enterprise’s Strategic Initiatives channel and responsible for the execution, planning, and coordination of all business units and third-party organizations to fulfill timely and meaningful product delivery.• 39 projects delivered within the first 12 months of employment.• Developed an enterprise wide PMO intake process and prioritization method to organize initiatives to identify synergies and deliver maximum value add.• Identified and corrected cross-functional process gaps and created improvements leading to increased efficiencies and stronger communication between teams which resulted in a 100% increase in time to market.• During times of attrition, volunteered to support and reorganize other business units to make up the shortfall. -
Project ManagerGuaranteed Rate Oct 2020 - Mar 2022Chicago, Il, UsResponsible for leading and coordinating strategic initiatives for Guaranteed Rate Home Loans and Stearns Wholesale Lending.• Project leader with a track record of successful implementation of projects that led to process enhancements, exponential sales growth, and profits for the enterprise• Supported key priorities and achieved operational improvements that created efficiency gains and lessened operational costs• Intensive redesign and successful execution of web-based loan submission portal for the Stearns Wholesale broker community• Responsible for planning, staging and executing an upgraded intranet portal for a variety of business channels, support functions, joint ventures, and preferred partners• Completed restructuring of entire Stearns Wholesale organizational framework, including cost center establishments and staff alignments -
Operations Project ConsultantBank Of America Nov 2016 - Oct 2020Charlotte, Nc, UsKey participant in analyzing all current processes within Default Servicing in an effort to develop an End to End Operational strategy.• Successful creation and deployment of Proprietary Default Servicing Loan Modification for Bank customers.• Received 5 Global Recognition Awards, including two Platinum Awards for developing sustainable process improvements that broke through existing limitations.• Improve operational process, via thorough end to end vetting, by extending the amount of time a customer has to return modification documents from 10 to 30 days, resulting in a 25% increase in modifications and improved customer experience.• Automate and eliminate processes which frees up 8+ hours per day for 2 full time associates. • Define processes, identify disconnects and developed ad hoc reporting and analysis to maximize operational performance. -
Operations Project ManagerBank Of America Dec 2013 - Nov 2016Charlotte, Nc, UsResponsible for the system decisioning oversight of all Bank of America home loan modifications. Coordinated and executed on projects with internal and external groups/departments to maintain/exceed department production requirements and various Service Level Agreements.• Received 6 Global Recognition Awards, including one Platinum Award for performing above and beyond standard responsibilities.• Exceeded SLA performance metrics 22 our 24 months.• Resolved approximately 228,000 exclusions and system impediments during 2016 resulting in a 99.84% on time Trial to Permanent modification conversion rate, translating to more than 22,000 permanent modifications created for Bank customers from January 1, 2016 – December, 31 2016.• Successful design and implementation of workflow processes within the modification space that increased output and raised performance metrics.
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Mortgage Servicing Team Manager IiBank Of America Sep 2012 - Dec 2013Charlotte, Nc, UsFirst level of management, supervising day to day activities of primary Team consisting of 12-86 mortgage servicing associates with an in-depth understanding of governing rules and regulations pertaining to MHA and proprietary modifications. Responsible for disseminating and training changes in policy & procedures to an audience of up to 100.• Received multiple Global Recognition Awards, including a Gold Award for developing and sustaining a top producing team, earning Number 2 team for the month of May 2012 by reviewing 2252 files for an average of 187.67 files per Auditor with 0 exceptions and 1 overturn.• Received Silver Award for demonstrating leadership and teamwork by training and integrating new leaders within the Unit.• Achieved bimonthly recognition based on performance and compliance.• Successfully mentored bottom performing associates to achieve monthly top performing recognition.
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Mortgage Servicing Quality Assurance UnderwriterBank Of America Feb 2012 - Sep 2012Charlotte, Nc, UsSupport the audit of mortgage loan modifications in an environment where policies and procedures change frequently. Partner with underwriting associates to address and solve discrepancies in audits for multiple Teams in an effort to ensure quality and efficiency.• Top producing underwriter in a unit consisted of 86 associates. Metrics were measured in terms of loans reviewed and decisions upheld for 2011/2012. • Promoted to Mortgage Servicing Team Manager II within first 12 months of employment as a result of strong leadership skills, high underwriting production, and top-quality metrics.
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Business Control SpecialistDigital Intelligence Systems Corp Jul 2011 - Feb 2012Examined residential loan documentation for accuracy, completeness, and compliance with appropriate company and secondary market investor standards.• Earned a position as a full time associate as a result of exceptional quality and production. • Regularly consulted by peers and leadership for unique and/or escalated scenarios.
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Consumer Loan Underwriter IiWells Fargo Home Mortgage Aug 2009 - Jun 2011San Francisco, California, UsResponsible for reviewing, processing, underwriting and approving individual consumer requests under the Home Affordable Modification Program (HAMP) and Wells Fargo’s Mortgage Assistance Program while ensuring compliance with company policies and government regulations.• Accolades include top Underwriter for Dallas-Fort Worth area for quality and production.• Unit subject matter expert.
Michael Galli Skills
Michael Galli Education Details
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Florida Southwestern State CollegeGeneral Studies And Humanities -
Valencia CollegeGeneral Studies And Humanities
Frequently Asked Questions about Michael Galli
What company does Michael Galli work for?
Michael Galli works for Frost
What is Michael Galli's role at the current company?
Michael Galli's current role is IT Program Manager 1.
What is Michael Galli's email address?
Michael Galli's email address is mg****@****ing.com
What schools did Michael Galli attend?
Michael Galli attended Florida Southwestern State College, Valencia College.
What skills is Michael Galli known for?
Michael Galli has skills like Leadership, Customer Experience, Auditing, Operations Research, Microsoft Powerpoint, Data Analysis, Agile Methodologies, Scrum, Process Improvement, Visio, Quality Assurance, Pivot Tables.
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