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Innovative Senior Executive with demonstrated success in improving service delivery and implementing sustainable change. An established record as a leader and business partner who collaborates with other executives to use technology to transform business processes while delivering bottom line measurable benefit. Directed organizations of 400+ people and successfully managed annual budgets of over $70 million. An energetic leader with a passion for learning, people development, a track record of recruiting and retaining top talent and developing strategies that provide business value.
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President And CooEmera Maine Jul 2018 - Dec 2020Bangor, Maine, Us -
Chief Operating OfficerEmera Maine Jul 2017 - Jul 2018Bangor, Maine, Us
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Director, Customer ServiceTampa Electric Jan 2016 - Jul 2017Tampa, Fl, UsSenior level management position responsible for all Tampa Electric and Peoples Gas Customer Service functions including: Contact Centers, Billing, Payment, Credit and Collections, Quality Assurance and Customer Service Business Systems. Responsible for meeting customer needs through Contact Center contacts for over 730,000 Tampa Electric customers in 4 counties and over 360,000 Peoples Gas customers throughout 14 divisions in Florida. This position is responsible for the development and implementation of strategies related to ensuring quality customer service and effectively managing a $46M O&M Budget. -
Director, Purchasing, Contract & Facility ServicesTampa Electric Jan 2013 - Jan 2016Tampa, Fl, UsPlans and directs all aspects of the Tampa Electric Company, Peoples Gas System, and TECO Energy Corporate Staff purchasing function which includes the procurement of materials, supplies, and services; inventory management; and supplier diversity. Plans and directs the development of purchasing policies, procedures, and initiatives. Directs and manages administrative services for Tampa Electric Company, Peoples Gas System, and TECO Energy Corporate Staff, including TECO Plaza facilities operations and maintenance, mail room operations, printing and duplicating, document services, records management, corporate travel, and corporate credit cards. Serves on the Emergency Management Logistics Support Team.Direct all planning, engineering, construction, maintenance, and monitoring functions related to Tampa Electric’s building assets through the Facility Services operation. This position is responsible for providing strategic leadership for the corporation in the area of managing and maintaining all building assets including electrical, HVAC, and general trades (plumbing, painting, etc.). Also responsible for physical access control systems (i.e. hard key, card key, cameras and building alarms). Responsible for ensuring all NERC compliance requirements are met for Telecommunications and Facility Services.
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Director, It InfrastructureTampa Electric Nov 2003 - Dec 2012Tampa, Fl, UsLeading a staff responsible for the delivery of local and wide-area network design, installation and support for all TECO Energy subsidiaries. The team also provides performance analysis, change management, computer operations and systems software support for various platforms.
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Director, Business Computing ServicesTampa Electric Aug 2001 - Nov 2003Tampa, Fl, Us
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Manager, New Service – Marketing & SalesTampa Electric Oct 1998 - Aug 2001Tampa, Fl, Us
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Manager, Market ServicesTampa Electric Mar 1998 - Oct 1998Tampa, Fl, Us
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Senior Engineer - Bulk Power/Regional ServicesTampa Electric Oct 1996 - Mar 1998Tampa, Fl, Us
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Account ManagerTampa Electric Sep 1991 - Oct 1996Tampa, Fl, Us
Michael Herrin Skills
Michael Herrin Education Details
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University Of South FloridaElectrical Engineering -
University Of Tampa - John H. Sykes College Of BusinessMba
Frequently Asked Questions about Michael Herrin
What is Michael Herrin's role at the current company?
Michael Herrin's current role is President and COO at Versant Power.
What is Michael Herrin's email address?
Michael Herrin's email address is mi****@****ine.com
What is Michael Herrin's direct phone number?
Michael Herrin's direct phone number is 181322*****
What schools did Michael Herrin attend?
Michael Herrin attended University Of South Florida, University Of Tampa - John H. Sykes College Of Business.
What are some of Michael Herrin's interests?
Michael Herrin has interest in Education, Business Leadership, Management Training, Economic Empowerment.
What skills is Michael Herrin known for?
Michael Herrin has skills like Leadership, Change Management, Management, Process Improvement, Budgets, Program Management, Project Management, Analysis, Strategic Planning, Public Speaking, Vendor Management, Business Analysis.
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