Michael Dickie Email & Phone Number

Alpharetta, Georgia

A subsidiary of the Allegis Group specializing in retail “store-within-a-store” outsourcing that dramatically improves sales performance. Accomplishments were based on strong business management skills and advanced problem-solving techniques.• Target, Inc.'s Previous Cellular Vendor Was Struggling: They could not provide any signs of growth or future potential. Their results had flat-lined and were tapering off. Convinced Target to outsource sale of cellular products and services to MarketSource: We recruited, trained and built incentive based programs for 4,000 + sellers in 1,700 domestic stores. Dove 409% growth in revenue within the first eight months of operations. Captured 83% growth in high profit repeat customer sales and referrals.• Manual Commission Payment Methods Were Causing Major Morale Issues: Sales representatives were being paid more than a month in arrears due to manual payment methods involving a series of Excel spreadsheets, VLOOK-Ups and Pivot Tables. In addition, the manual methods did not include audit trails or accounting checks and balances. Implemented an Automated Commission Payment System: Spearheaded the conversion of the manual method to an automated system to facilitate visibility to 4,000 + sellers of their personal results on their smart phones and tablets on a real time basis. Commissions are now paid on a weekly basis with audit trails and checks and balances. Sales representative morale skyrocketed.

Specializing in government agency marketing and advertising (B2G): * Clients Missing Opportunities For Significant Growth: Clients frequently requested marketing that did not address root causes for lack of performance. Increased year-over-year revenue growth by more than 125% by expanding the firm’s portfolio to include business consulting services. Triggered deeper penetration of accounts and acquisition of new customers:* Client Historically Unsuccessful Selling to Governmental Agencies: AT&T gov. reps historically unsuccessful selling to true decision maker’s with over 54% of proposals to governmental agencies ending in “no decision / loss”. Generated ROI of 922% in year one with an incremental $50K per reps per year in revenue by delivering high impact training and simulations which enable them to engage in complex B2G selling. Workshop series rated a “huge success” by AT&T execs.

Growth Stagnated & Competitors Gaining Share: CityVisions' internet based outdoor video billboard network growth in Russia had stagnated. Meanwhile, capital for significant expansion of CityVision’s original outdoor video billboard network had run out. Company owners were skeptical that funding could be acquired. * Raised $55M USD in second round funding effort to expand CityVision’s network in Russia and achieved 48% market share and quarterly net margins of 43%. Owners were elated.* Major Growth Roadblocks: Most premium location real estate for outdoor advertising was already owned by traditional paper based outdoor advertisers significantly limiting CityVision’s growth potential. Creatively Blocked Competitors: Convinced government officials to outlaw renewal of all paper based outdoor advertising by offering Russian government instantaneous access to the billboard network to broadcast notifications of threats to public health or safety.

Atlanta, Georgia

Vice President of Marketing for BellSouth’s most profitable $2.8 Billion USD business unit. Supervised 80+ employees in all facets of marketing and business development and reversed market erosion by using very aggressive screening and recruiting techniques, advanced analytics and complex problem-solving methods.• Losing over a Point of Market Share Per Month: BellSouth’s Small Business Services ($2.8B USD revenue stream) was losing over a point of market share per month to Competitive Local Exchange Carriers (CLEC). The CLECs had a significant (government imposed) cost / price advantage and most CLECs recruited former BellSouth employees who knew location and contacts of most valuable customers. • Saved $221M USD Revenue by Reversing Erosion: Reversed customer erosion (saving $221M USD revenue) and stabilized customer base). Built predictive models to identify customers with the highest propensity to leave that competitor’s would target next. Rapidly put over 52% of those highly vulnerable customers under term contract and leveraged small pricing and service concessions. Received largest bonus on leadership team and presented Presidents Club Award from business unit president for “exceptional contribution to turning the business around”.

Senior business development leader for this $850M joint venture (JV) between Nortel (unregulated) and Nynex (regulated). Success based on aggressively spearheading business planning and negotiating teams to launch the JV then assertively leading all marketing and business development activities for the business unit. * Nynex Threatened 40% Decrease In Factory Orders: Nynex warned Nortel of a pending $180M decrease in factory orders as a result of competitor’s offer of integrated regulated and non-regulated products (one-stop-shopping). Reinstated Historic Annual Factory Order Rate: As ambassador for Nortel, negotiated unprecedented joint venture (JV) between regulated & unregulated telecom companies (Nynex and Nortel). Developed detailed JV business plans including financial, staffing, competitive response(s), measures and metrics, operations, etc. Launched and lead marketing of JV that reinstated historic annual factory order lift of $180M.

Joined the following companies in management trainee positions and advanced rapidly to higher levels of responsibility: Nortel - (www.nortel.com/) Bell Northern Research (BNR - www.nortelnetworks.com ) Burroughs - now Unisys - (www.unisys.com ) CorporationAdditional information is available upon request regarding this professional experience.

Bba, Marketing & Finance

Other Professional Development * University of Michigan Executive Seminar Series; Ross School of Business, Strategic Planning &.

Bachelors Of Business Administration, Marketing & Predictive Modeling

Activities and Societies: Kettering Executive Network 2001 - Present