• Offers guidance to unit administrators in the College of Arts and Sciences related to hiring and payroll policies and procedures• Submits and tracks transactions in Workday according to department requests and University policy• Maintains productive relationships with administrators, ensuring strong customer service and communication

• Maintained student records in program databases such as Banner, GradesFirst, and FileMaker in order to track student progress• Coordinated course schedule needs and created the master teaching schedule for each semester• Assisted in the coordination of Orientation for the Academic English and Pathway programs• Provided support for academic program needs, including ACT exam coordination, monitoring student attendance, managing room request needs, and fulfilling student document requests

• Managed a team of 7 Advisors, each of whom supported a caseload of approximately 85 college students • Collaborated with the Program Director in order to set and assess programmatic goals around the Community College Pilot Program, and advocated for program improvements • Met regularly with team members to assess progress toward individual performance goals and team program goals• Developed and maintained positive and productive relationships with staff and leadership of Bottom Line’s target colleges and relevant community partners• Assisted with the hiring, onboarding, and training of new staff members, including FAFSA training• Tracked student progress and staff performance goals through data analysis, primarily using Salesforce and excel

• Served a caseload of 85 undergraduate students and supported them in navigating campus resources, completing FAFSA applications, and resolving challenges that arose throughout the school year• Recorded student progress in a Salesforce database, using quantitative and qualitative data • Supported organizational programming led by other function areas within the organization such as serving on the Diversity, Equity, and Inclusion Committee

Scheduled and facilitated High School visits to meet with potential applicants. This was a temporary role to support the admissions team during a high need season of applicant recruitment.

Served as a summer intern for the leading Alternative Breaks organization to produce four national conferences centered around service learning and active citizenship. I supported curriculum planning and co-facilitated small group workshops that provided resources for developing Alternative Breaks programs.