Michael Dilley work email
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Michael Dilley personal email
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At the helm of City of Fulton's IT department, my tenure has been marked by a resolute commitment to fortify our cybersecurity measures and manage our technological assets with precision. The team and I have successfully elevated our network's security, transitioning to a .gov domain to bolster trust and safety for our community and staff. Strategic vendor partnerships and team performance optimization are cornerstones of our department's success, ensuring cost-efficient operations and robust IT services.My collaboration with federal agencies like CISA and the FBI underscores our proactive stance against cyber threats, cementing our reputation for safeguarding our systems against ransomware and phishing attacks. This vigilant approach to cybersecurity, coupled with judicious management of vendor contracts, reflects a mission to provide Fulton with a secure, reliable IT infrastructure. These endeavors are driven by a deep-seated dedication to public service and the continuous improvement of our city's technological landscape.
City Of Fulton, Missouri Http://Fultonmo.Gov/
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It ManagerCity Of Fulton, Missouri Http://Fultonmo.Gov/ Feb 2020 - PresentFulton, Missouri, United StatesThe IT Manager for the City of Fulton, MO, manages the in-house computer system and coordinates daily activities for the IT staff. This role involves planning and advising department heads on IT needs and purchases, collaborating with the Deputy Chief to develop budgets for IT services. The manager oversees the IT budget to ensure fiscal responsibility while leveraging grants and cost-effective measures. Key responsibilities include developing and maintaining a network-wide cybersecurity plan, monitoring CISA alerts from the FBI, overseeing hardware/software installation and maintenance, ensuring compliance with purchasing policies, and assisting in software/hardware selection. The manager also maintains security for the city’s network and provides training to staff for routine maintenance. Additionally, they serve as a liaison with specialty software manufacturers when necessary.
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Dispatcher - Us Mid-Range Storage TeamIbm Jun 2014 - Feb 2020Columbia, Missouri AreaI was the primary Dispatcher for the US Mid-Range Storage Teams at the IBM Client Innovation Center in Columbia, MO. In this role, I analyzed incoming work, assigned resource tasks, and ensured SLAs were met. I directed work and projects from multiple clients to groups or individuals, ensuring normal client operations and implementing technical improvements. -
San DispatcherIbm Dec 2013 - Jun 2014Columbia, MoGDF Team Dispatcher of Columbia SAN team. Dispatch work tickets to the pool using the GDF workflow and ISM dispatch.As applicable, actively participate in team huddle/meetings, identifying ideas for continuous improvement & Defect Prevention Process (DPP). Communicate effectively, (written & verbal) with peers, customers, management. -
Level 1- Storagetechnical Support Specialist San/DiskIbm Oct 2012 - Dec 2013Columbia Delivery CenterSystem Administrator for the SAN/NAS area of the Columbia, MO. SO Delivery CenterPerformed daily health checks for all internal IBM servers in the SAN storage area.Storage Software Products supported:DataOntap and all the ‘Snap’/ ‘Flex’ productsIBM Tivoli Storage Productivity Center suite of storage infrastructure management tools Storage Virtualization Products – IBM’s San Volume controller (SVC)IBM Storwize V7000 Implementation. -
Student Services Call CenterOzarks Technical Community College Jun 2011 - Oct 2012Springfield Campus• Resolved problems and answered inquiries related to admissions, financial aid and advising • Data Entry into college database system Datatel -
OwnerMike'S Computer Repair Service Jun 2011 - Oct 2012Nixa, Mo• Building custom computers, installing hardware and software, virus removal• Installation and setup of different types of software and hardware depending on customer needs• Trouble shooting and maintenance of customers computers and systems• Using LINUX operating systems to set up email and database servers
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Cis TutorOzarks Technical Community College Sep 2010 - Dec 2010• Tutored CIS-101 students in computer literacy of Microsoft Office 2007 and 2010 Suites• Created Excel spreadsheets and graphs tracking student usage of Academic Support Center for the Department Coordinator -
Cis TutorOzarks Technical Community College Jan 2010 - May 2010• Tutored CIS-101 students in computer literacy of Microsoft Office 2007 and 2010 Suites• Created Excel spreadsheets and graphs tracking student usage of Academic Support Center for the Department Coordinator -
Tire Lube Express Support ManagerWalmart Sep 2006 - Dec 2007• Supervised fifteen employees, resolved conflicts, interviewed and hired employees • Carried-out Tire and Lube Express day to day operations and advised the Assistant Manager
Michael Dilley Skills
Michael Dilley Education Details
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Ozarks Technical Community College3.89
Frequently Asked Questions about Michael Dilley
What company does Michael Dilley work for?
Michael Dilley works for City Of Fulton, Missouri Http://fultonmo.gov/
What is Michael Dilley's role at the current company?
Michael Dilley's current role is IT Manager at City of Fulton, MO | Leading IT Management Expert.
What is Michael Dilley's email address?
Michael Dilley's email address is mi****@****ibm.com
What schools did Michael Dilley attend?
Michael Dilley attended Ozarks Technical Community College.
What are some of Michael Dilley's interests?
Michael Dilley has interest in Computers, Boston Terriers, History, Hunting, Fishing.
What skills is Michael Dilley known for?
Michael Dilley has skills like Computer Hardware, Access, Linux, Vmware, Microsoft Excel, Cisco Technologies, San Volume Controller, Storage Area Networks, Storage Management, Apache, Mysql, Servers.
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Michael Dilley
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