Michael Jackson, A-Csm Email & Phone Number

Lake Oswego, OR, US

United States

Portland, Oregon, United States

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

Portland, Oregon Metropolitan Area

• Agile coach, SAFe ScrumMaster, portfolio, program and project management mentor for large team using the Scaled Agile Framework to deliver strategic web-based application facilitating global product coordination.
• Pivoted team to updated design and Implementation of Portfolio, program and project management framework in VersionOne to manage ingestion of use cases through delivery across multiple departments and teams.
• Introduced Agile Metrics to that the team could use to identify areas of improvement.
• Coached team toward developing improved product ownership and T-Shaped skills to increase efficiency, resilience and further their ability toward increasing their high-performance as individuals and as a team.
• Facilitated all Scrum ceremonies and maintained health of Scrum artifacts
• Facilitated all Scaled Agile Framework ceremonies including PI Planning and inter-team coordination and communication.

Portland, Oregon Metropolitan Area

• Agile coach, portfolio, program and project management mentor for multiple concurrent Scrum,Scrumban and Kanban teams delivering strategic big data and advanced data science solutions.Accomplishments:
• Designed and Implemented Portfolio, program and project management framework in AzureDevOps to manage ingestion of use cases through delivery across multiple departments andteams.
• Facilitated all Scrum ceremonies and maintained health of Scrum artifacts for multiple, concurrentScrum and Scrumban teams
• Advanced Enterprise Agile Adoption through participation in communities of practice and mentoringother teams and

Portland, Oregon Metropolitan Area

• Lead digital transformation of the organization in preparation to harden existing systems and prepare for global scaling of Sales and Marketing teams.
• Increased sales lead response rate from 30% to 100% in three months.
• Increased sales closed by 50% in 5 months
• Delivered vendor selection and managed the consolidation of 8 core systems including CRM, multiple websites, and multiple inbound channels across multiple businesses and business units.
• Facilitate business process re-engineering to improve delivery consistency, communication and efficiency.
• Replaced consumer hardware infrastructure with enterprise grade network in existing facility and newly acquired factory.

Portland, Oregon Area

• Software and solutions consulting firm focused on delivering open source portal, custom web applications, data warehouse and business intelligence/Analytics solutions.
• Manage practice P&L and all aspects of consulting practice including, but not limited to business development, sales, human resources, recruiting, accounting, finance, legal, and marketing.
• Concurrently delivered and mentored other project managers and teams in delivering portfolios of programs and projects for strategic clients using open source and commercial technologies to deliver web portal, business.
• Assist clients with establishing technical vision, strategic initiatives, and budgets in order to achieve business-driven objectives through strong portfolio, program and project management
• Lead and coach teams in agile project delivery and specifically scalable Scrum frameworks that included business and technical consultants, clients, and sub-contractors, with a strong focus on aligning project needs.

Portland, Oregon Metropolitan Area

• Nationally recognized IBM focused hardware and software solutions provider. My team facilitated implementations of Portal, data and Messaging and Collaboration solutions to solve client business needs.
• Managed P&L of over $6 million consulting practice that uses IBM technologies to deliver e-commerce, messaging, portal, and collaboration solutions to a diverse client base.
• Optimized delivery of portal and data implementations, leveraging solutions from Liferay, IBM, and Pentaho.
• Regularly assisted clients with establishing technical vision, strategic initiatives, and budgets that enabled them to achieve business-driven strategic objectives using waterfall and agile methodologies.

Pittsburgh, Pennsylvania, United States

• Diversified national health care insurer that offers comprehensive medical management services.
• Delivered requirements and managed vendor for a system event-driven correspondence strategy that crossed 20 business units and 15 health plans, leading to RFI and proof of concept submissions for potential vendors.
• Delivered tactical initiatives to eliminate performance problems with a new, custom-developed customer service application.

Several Developer through Project Manager roles delivering IT Strategy projects as well as packaged and custom web-based applications on platforms including by not limited to BroadVision commerce, Oracle, and IBM WebSphere across a wide range of public and private clients, including State of Ohio, UBS, Cigna, Target, US Department of Homeland Security.

Bba, Management Of Information Systems

Management of Information Systems

Certified Scrummaster, Agile

ScrumMaster Certification Course - Scrum roles and responsibilities; Sprint planning, execution, review and retrospectives; Agile.

Advanced Certified Scrummaster, Agile

The next step in the Agile journey; Advanced Certified ScrumMaster (A-CSM℠) certification. Facilitate better dialogue between the Product.