Michael Klein Email & Phone Number

New York Metropolitan Area

Topaz HR Advisory provides HR consulting services and expertise across a broad array of industries and human resources functions including HR compliance audits, employee relations, labor regulations, employee handbook development, employee policies and procedures, payroll / HRIS and benefits packages.* As a Senior HR Advisor, based on my work experience and HR generalist expertise across different industries and organizations, I provide counsel and consulting on a variety of HR functions to clients of Topaz as well as internally to the Topaz team.

New York, Ny

The Professional Referee Organization is an independent company responsible for administering professional referee programs in North America and is dedicated to the identification, training, assessment, assignment, and employment of male and female professional soccer officials.* As the first professional Human Resources Manager for PRO, I was responsible for establishing the HR brand throughout the company.* Responsibilities included the direct management of all HR generalist functions including compensation, benefits, management training and development, organization development, the implementation of a variety of effective and efficient HR policies and procedures, the development of an HRIS system, payroll regulatory compliance, labor law compliance and compliance with the collective bargaining agreement established between PRO and its referees' union.

Monroe, Ny

Aizer Health, Monroe, NY – A non-profit community based outpatient health center (FQHC) providing adult, pediatric, ob/gyn, dental, rehabilitative and behavioral health services.*Accomplished the establishment of the Center’s first HR management position and HR brand.*Achieved significant improvements in all HR disciplines.*Executed a significant change in the management model for all clinical departments.*Achieved a successful staffing realignment improving quality of care and growth in all health care services. *Completed improvement in staff scheduling stability by migrating employment status from 50% full- time / 50% part-time to 80% full-time / 20% part-time.*Accomplished the addition of new employee benefits. *Realized 100% growth in Center staff.*Saved $350,000+ annually by converting employee medical insurance benefit to a self-insured plan; reduced co-pays, in-network deductibles, eliminated in-network co-insurance, reduced cost of employee contributions.*Achieved employee turnover ratio of 10% (national average for all health care operations is about 20%).*Enacted the first Employee Satisfaction and Engagement Survey; achieved 90%+ positive rating. *Wrote a new employee manual; updated and implemented new personnel policies and procedures.*Acquired a more efficient on-line payroll processing and HRIS system.*Introduced biometric recording of employee work time-in / time-out with gains in compensation management and the processing of an annual payroll of $17,000,000+.*Introduced a competitive compensation program and employee evaluation proces

Whitestone, Ny

Triangle Equities, Inc., Whitestone, NY – A commercial real estate development companyAccomplished the creation of this senior executive position. *Managed all HR disciplines and successfully addressed critical issues in employee relations, benefits administration, regulatory compliance, payroll processing, personnel records, management effectiveness and policies and procedures. *Achieved improved communication between key management.*Analyzed / updated all HR policies including major revisions to the employee handbook. *Achieved improved understanding of employer / employee relations and expectations.*Slashed company’s costs for benefit plans saving $100,000+ annually *Acquired an on-line payroll / HRIS system achieving improved quality control of payroll processing and personnel record maintenance.

New Rochelle, Ny

Somnia, Inc., New Rochelle, NY – A provider of ambulatory anesthesia services*Established the human resources brand and this senior HR leadership position. *Facilitated organization design, corporate governance policies / procedures and established formal lines of internal management authority. *Resolved key senior management strife by establishing an Office of the Executive; improved the effectiveness of ownership’s business decisions and communications with all managers and employees; achieved significant improvements in employee relations.*Established a Medical Advisory Board; recruited distinguished medical professionals resulting in rigorous accountability in the management of physician credentialing, medical privileges, peer review and medical incident reports.*Designed an HR discipline checklist in anticipation of potential merger and acquisition targets.*Brought about formal human resources policies / procedures and wrote an employee handbook. *Produced formal position titles, position descriptions, training requirements and compensation guidelines. *Acquired an on-line payroll / HRIS system achieving improved quality control of payroll processing and personnel record maintenance.

New York, Ny

Executive Health Exams International, New York, NY- Provides annual medical exams to corporate clients*Enacted an expansion plan with time lines for staffing requirements to support opening new clinics. *Achieved a “just-in-time” medical staffing concept by recruiting part-time and per diem clinical staff.*Achieved cost savings in recruitment activities and benefits.*Facilitated key staffing adjustments to optimize labor expenses for 5 locations; achieved profitably maintaining medical services on a part-time basis in one company clinic. *Established business plans that effectively balanced operational capacity with client needs.

New York,Ny

Public Service Mutual Insurance Companies, New York, NY – A property / casualty insurer*Upgraded the professionalism and customer service orientation of the HR staff through training and coaching.*Established a positive HR brand for the department, its functions and contributions to 3 regional locations.*Achieved savings of $500,000+ over two years in all health plan administration and employee benefits. *Achieved $30,000 in annual expense savings for pension plan administration.

B.A., Political Science

Activities and Societies: National Political Science Honor Society

Zurich-American Insurance Group - Management Development Program / Strategy Formulation

Various Management Courses & Seminars