Successful leaders excel at focusing on what matters. For me, the three critical areas of my focus are revenue enhancement, cost reduction and customer retention. Mine is a career built upon discovering innovative approaches and fresh ideas, then leveraging my leadership to address all three areas - across business units and industry segments.Leadership appreciates the wide variety of solutions I deliver consistently (below), which help their companies grow, while achieving tangible efficiency. ✓ CREATION of opportunities through relationship building, ✓ PROMOTION of the company’s mission to satisfy client needs, proven by EXCEEDING annual revenue goals of products and services✓ COST-CENTERED MANAGEMENT STYLE, using analytics and research to identify trends and OPPORTUNITIES for revenue growth and margin gains✓ Create, promote and strengthen our brand, with consistent MARKET LEADERSHIP built upon GROWTH RATES ≥ 10% annually. ✓ EMPOWERMENT of stakeholders with a COLLABORATIVE management style, fostering opportunity thinking and consensus building. Our goal - building of a company culture that is a “GREAT PLACE TO WORK”, which in turn positions everyone for success✓ CUSTOMER SERVICE that exceeds industry expectations - with LOW TURNOVER, record RENEWAL RATES (exceeding 90%) and POSITIVE customer satisfaction surveys (in excess of 95%)✓ Nurturing a reputation for COMMUNITY STEWARDSHIP, characterized by ETHICAL decision making and the recurring commitment to offer our time and talent in the service of others.I am fortunate to possess a passion for CONTINUAL IMPROVEMENT. As a LIFELONG LEARNER, I thrive in acquiring the relevant knowledge (and education), practical experience and industry-specific credentials (certification and accreditation). SPECIALTIES: ♦ Business Development♦ Finance ♦ Project Management ♦ Advertising & Marketing♦ Brand Development♦ Human Resources♦ Operations
Listed skills include Leadership, Business Development, Management, Marketing, and 41 others.