I manage and develop CX and service operations at editmate.I worked mainly in start-ups for 10 years. Through the years, I have full experiences from product sales, marketing, operations, to its growth. I built my career at a B2B start-up company learned sales and operations. Then I experienced measuring early products' market-fit, planning its growth strategies and executed them. And I also have challenging business experiences abroad and came back with some good lessons.