- High number of outbound calls.- Speaking with decision maker/FD of business to book appointment for BDM to speak with.- Explain about Capital Allowances

- Responsible for doing payroll reports for line manager- Data Cleaning- Managing dialling software- Database improvements- Mail merging- Producing team KPI stats for team leaders- Use of marketing software (mail chimp)- Excellent phone manner- Qualifying a claim- Excellent at closing- Awarded for excellent team support, responsible for keeping things moving and always on targetAchievements:- I have co-developed an Access database to meet the needs of the sales team. - I have learnt how to create queries in Microsoft access that enable meaningful information to be extracted from the database e.g. the performance of different lead sources. I have designed and implemented a sophisticated process that enables team members to simply add application forms to a print queue which reduced the amount of time required to send out a claims pack.I have set up numerous mail merges to enable quick deployment of various letters.I have learnt how to manage a dialling system.I have learnt how to manage my time

- Data entry- Outbound calls- Increasing the amount of business that says on the books- Re-quotes- Fact-finding- Building relationships with branch managers and negotiators- Appointment booking