Michael Pell Email & Phone Number

Framingham, MA, US

Boston, Massachusetts, US

• At Amwell we digitally empower your healthcare ambitions. We do this by bringing together technology, services and devices into a connected ecosystem of care that improves the clinician experience and provides better.
• Oversees multi-million dollar book of business with full responsibility for the development of a comprehensive customer retention and growth strategy fostering individual relationships and collaborating with internal.
• Leverages industry insights and a collaborative approach to drive client innovation, leading to enhanced customer satisfaction and retention rates outperforming company averages by 20%.
• Drove early strategy expansion efforts of partner programs working across both health system and health plan verticals. These initiatives generated over $1M in new annually recurring revenues in the first year.
• Establishes strong partnerships with internal and external stakeholders, cultivating a dynamic learning environment designed to increase the flow of information and facilitating stronger advocacy of new.
• Earned President’s Club recognition in 2020, 2021, and 2022 for outstanding sales performance.

Boston, MA, US

• Massachusetts General hospital was established nearly 200 years ago to provide care to Boston's sick, regardless of socioeconomic status, and became the first teaching hospital at Harvard University's new medical.
• Rapidly scaled existing telehealth program by 500% with the creation of a flexible framework allowing for rapid onboarding of new clinical departments.
• Recruited and trained a diverse team of 5 to develop infrastructure and implement technological advancements for expansion that doubled program volume and tripled program revenue.

Canton, Massachusetts, US

• Meditech empowers healthcare organizations everywhere to expand their vision of what's possible with the world's most intuitive and interoperable EHR. Thousands of healthcare organizations across 23 countries have.
• Collaborated with stakeholders to implement sustainable IT and process-based solutions that supported customer goals.
• Generated annual cost reduction savings of $240K-360K for customers through tailored operational evaluations.
• Managed internal legal counsel activity on process and methodology compliance for Meaningful Use, HIPPAA, and ARRA for domestic and international healthcare.

Canton, Massachusetts, US

• Selected to spearhead software design project, leading a team of 10 through developing and integrating technology for customer applications; executed and scaled to meet strategic initiatives. Enabled access to stable.
• Identified pain points and opportunities in the consumer journey through external stakeholder focus groups and collaboration with physicians to redesign workflow for enhanced patient outcomes.
• Generated $14M in annual revenue by designing software modifications to access previously unexplored revenue channels.

Canton, Massachusetts, US

• Conducted in-depth presentations and extensive online and in-person training sessions with clients. Identified areas of improvement and worked cross-functionally to improve overall performance and outcomes.
• Partnered with a team of two programmers to develop a tailored query that could be integrated into a software interface to capture additional information beyond standard requirements and attach it to patient records.
• Reduced physician documentation time by 50% and eliminated paper records by integrating pre-existing processes into software.

Canton, Massachusetts, US

• Implemented customized software solutions and developed viable business solutions for over 25 customers. Designed, developed, and executed both technical and process-based answers for customers across the United.
• Reduced training time by 66% identifying inefficiencies in existing methodologies and developing new employee training program.

Boston, Massachusetts, US

• Putnam investments was founded in 1937 and established one of the first balanced mutual funds and was one of the largest managers of mutual funds in the United States. Today Putnam Investments is a subsidiary of.
• Met needs of multi-million dollar retirement plans by customizing standard products
• Identified and brokered compromise between client and business needs to minimize per person cost while maximizing total revenue through coordination across departments

Boston, Massachusetts, US

Managed resource allocation and monitored personnel and call flow demands within a dynamic, real-time environment to minimize call wait times. Developed core metrics enabling call groups to meet and exceed daily service goals and ad-hoc reporting for management.

Masters In Business Administration

Bachelor Of Arts (Ba), Anthropology

Education record