Michael Rathbun Email & Phone Number

San Diego, CA, US

San Diego, California, United States

-Manage multiple projects from concept through completion, ensuring timely delivery and high-quality outcomes for clients.-Act as a key liaison between clients and internal teams, delivering excellent customer service and maintaining clear communication throughout the project lifecycle.-Implement and refine systems and processes to improve project.

San Diego, California, United States

-Client Relationship Management: Establish and maintain strong relationships with existing and potential clients to understand their training needs and ensure client satisfaction.-Customized Training Solutions: Develop and propose tailored training solutions, including custom learning portals, to meet the specific needs of client organizations.-Program.

San Diego, California, United States

-Identifed leads aligning with business profiles and borrowing guidelines, expanding the lead pipeline.-Fostered strategic partnerships through effective outreach and marketing efforts.-Managed communication with clients and vendors throughout the funding process.-Negotiated and sold terms, ensuring swift funding with maximum ROI.-Coordinate conferences.

San Diego, California, United States

-Surpassed monthly quota within the first month, achieving maximum commission.-Connected with clients via various channels for digital lead conversion to funded loans.-Proactively managed personal and team's book of business, ensuring overlooked deals are funded.

Costa Mesa, California, United States

-Prospected and developed client relationships through digital and organic marketing channels.-Coordinated deal submissions through each sales process stage, engaging with clients, vendors, and managers.d-Manage a book of business with 300 clients, scheduling calls to assess current and future business needs.

San Diego, CA

-Generated new business through digital channels.-Collaborated with business owners, providing feedback to maximize ROI.-Trained and onboarded team members, enhancing the new associate hiring process.

San Diego

• Developed unique marketing strategies for small businesses to increase ROI, and customer interactions and drive growth
• Utilized skills acquired through nonprofit management minor to further assist businesses in training, HR and accounting

Greater Seattle Area

-Managed sales and accounts in a large metro territory.-Trained and onboarded new associates, creating e-learning materials for organizational implementation.

Boise, Idaho Area

• Problem solved out of the box solutions to a variety of complex client concerns, while presenting variousproducts and services to generate revenue Provided personalized solutions to customers interests andneed while.
• Created and oversaw a new employee training program.
• Provided feedback, coaching and advise on how to exceed new hire employee expectations
• Identifiedinefficiencies and made recommendations to improve processes

Idaho Falls, ID

• Guided 7200 clients through various products and services for a health and wellness product company
• Received inbound service requests in an efficient and professional manner to resolve issues on the first call wherever possible.
• Sent outbound communications to existing customers via phone, email, mail, and fax in order to resolve concerns to ensure a continued good relationship with the customer.

Idaho Falls, ID

Directed groups of 10-15 teammates -Conducted business analytics-Coached 15 employees and provided feedback -Developed innovative training strategies-Exceeded daily company goals (sales, staffing and productivity) -Promoted customer driven sales

Idaho Falls

Idaho Falls

Bachelor Of Arts - Ba, Communication, General

Bachelor Of Communication, Communication And Non-Profit Management